Effects of Miscommunication Essay

2700 Words Mar 23rd, 2012 11 Pages
It is impossible for an employee to make a mistake in his or her daily work. The current way we do our jobs is the best and it would be impossible to find a better and more efficient process. Unless you were born last night, those two statements would clearly be wrong. Mistakes and errors are a part of the daily life of most people in the world. Many consider errors as valuable learning experiences and remember not make them again. However, what happens when those errors and mistakes go unreported and uncorrected? The potential for a disastrous situation could compound with each error for an organization which relies on efficiency. In the following pages, I will discuss the direct link between company performance and its ability to …show more content…
A second way would be to have the employee correct his or her mistakes while the manager provides instruction (Hicks). This is probably the most common practice as it provides a hands on training for the employee and it is less aggressive than criticism. The attitude that the manager must have while using this method should always be positive. It should be explained why the error was made and the right way to correct the mistake. The final way, which was discussed briefly earlier, is formal disciplinary action. This can range from suspension to termination and is seen by many to be the least effective for error prevention. A manager must always remember to assess the severity of the error properly and use the appropriate method to correct it (Hicks). The best way to correct an error is to employ policies to prevent them in the first place. Companies today are focusing heavily on efficiency (Krames). Constantly fixing errors on the operational level goes against the efficiency direction. What can companies do to help prevent numerous errors from their employees? One of the best ways is training (Krames). Companies who can provide consistent and detailed training on their procedures and operations will have a knowledgeable staff that will be able to recognize errors. However, it is still possible that their employees will make mistakes, but hopefully it will prevent the mistakes from going unnoticed. Another concept

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