They are not able to do everything to their best of their abilities to prevent illegal activities and technology malfunctions. First of all, eBay may only have 1 percent of fraud on their site, but based on customer feedback, some say 10 percent. eBay has no real way to measure the extent of the identity fraud on their site. And secondly, the technology malfunctions are something that happens to every business. eBay needs to continue to be up to speed on current task solving issues and technology updates in order to maintain happy customers. Constant training and education of eBay employees will also aid in this
They are not able to do everything to their best of their abilities to prevent illegal activities and technology malfunctions. First of all, eBay may only have 1 percent of fraud on their site, but based on customer feedback, some say 10 percent. eBay has no real way to measure the extent of the identity fraud on their site. And secondly, the technology malfunctions are something that happens to every business. eBay needs to continue to be up to speed on current task solving issues and technology updates in order to maintain happy customers. Constant training and education of eBay employees will also aid in this