Diversity Management In An Organization

Numerous factors contribute to change management within an organization. For example, change can be enhanced through the use of change agents. Innovation also plays a vital role in driving change because for companies to stay ahead regarding competitiveness, they must continually innovate. Innovation in organizations takes various forms such as continuous, discontinuous, and dynamic innovation. For a company to move up in the value chain within its industry, the company must be innovative; otherwise, the company will not sustain its competitive advantage within its industry. In essence, organizations or companies, must continually review and make the necessary changes in their organizational processes and strategy to remain competitive and …show more content…
In the 21st century, advancement in technology such as the use of the internet, cellular phones has played a vital role in making a marketplace have a global aspect. Therefore, to survive in such an environment, a company needs to manage and utilize its diverse workforce in an effective and efficient manner making diversity part of the organizational culture (Partric & Kumar, 2012). Diversity management involves several steps which include promoting and hiring policies, qualifications, diversity, complaints, and training. Promotions and hiring policies should be based on performance because to manage a diverse workplace it needs establish equality policies. The qualifications of an individual should be based on experience, knowledge, and skill sets rather than on age, religion, race, or ethnicity. Teams and special workgroups should incorporate or embrace diversity. It allows all members, regardless of their race, religion, ethnicity or even gender to participate in the organization 's decision-making processes. Complaints should be treated with seriousness regardless of who raised the issue or complaint. All employees must be encouraged to report any cases of discrimination, and the company should have a definitive process to address the issue. Employees should be trained on the importance of …show more content…
It has allowed employees to interact with the global market freely and providing general convenience into the corporate world and society’s daily lives (Golson, 1977). Technology has played a crucial role in change management, and the following are a few different ways which modern technology has modified the modern workplace; increased productivity, increased collaboration, cost management, and security. Time management has been optimized, and various efforts made in daily tasks have been alleviated. It has also allowed employees and organizations to put more emphasis on creativity, innovation, and precision. Employees can easily connect with each other, thus allowing flexibility in communication within the organization across the globe, which essentially boosts employee engagement, performance, and in service delivery to potential customers. Every organization works towards minimizing costs and maximizing profits, hence with the advent of technology, the level of productivity in finance has improved drastically. Non-value added activities are eliminated, and more time is dedicated to ventures that would improve a company’s profit while it reduces its costs incurred. The security of a company can be compromised without proper implementation of channels of technology and software. Therefore, technology helps companies ensure that information is only accessible to the right people and