Difference between formal and informal communication Essay
The major hypotheses of this research were partially supported with data collected from a large, technically oriented governmental agency (n = 380).
Differences Between Fbrmal and
Informal Conuniinication Channels
J. David Johnson
William A. Donohue
Charles K. Atkin
Mtchtgan State Untverslty
Lansing Community College lis research focuses on a central problem in organizational comJL munication structures, the relationship between formal and informal structures (Hartman & Johnson, 1990). An organization's communication structure consists of formal and …show more content…
Individuals who are skilled at seeking feedback are more likely to be successful (Ashford & Cvunmings, 1985). H i ^ performers within research and develc^ment laboratories have been found to be much more likely to communicate widely within their organizations, using a variety of informal sources (AUen, 1977). Accordingly,
Fbnnal and Informal Channels / Johnson, Donohue, Atkin, Johnson
Hla: Employees will perceive informal channels as more effective than formal channels for advancing their personal agendas.
An individual's beliefs about the outcomes of channel usage are also important. Individuals ask themselves: Can I do something? A belief that there is no procedure available for con&ondng their problems would impede channel usage. Somewhat relatedly, if an individual believes there are costs (for example, loss of self-esteem) associated with a particular channel,