Due to it being so rocky it has caused the job market to dwindle. In Joe Calvaluzzi’s article “The Dwindling Job Market” he writes about the impacts of the dwindling job market. He expresses his compassion for those people who have been laid off due to the economy being so rough. He writes about how due to the people being laid off, the employees that are left have to do those people’s jobs. This can cause employees to become stressed, burnt out, and ultimately they end up giving poor customer service (40). If companies were to properly train their employees in customer service, and how to deal with stressful situations, they would not deliver poor customer
Due to it being so rocky it has caused the job market to dwindle. In Joe Calvaluzzi’s article “The Dwindling Job Market” he writes about the impacts of the dwindling job market. He expresses his compassion for those people who have been laid off due to the economy being so rough. He writes about how due to the people being laid off, the employees that are left have to do those people’s jobs. This can cause employees to become stressed, burnt out, and ultimately they end up giving poor customer service (40). If companies were to properly train their employees in customer service, and how to deal with stressful situations, they would not deliver poor customer