Pros And Cons Of Ineffective Communication

1883 Words 8 Pages
Organizations communicate in many ways and for many purposes. One way an organization can ensure the way they are communicating is effectively contributing to achieving their goals is to implement specific processes for communicating within the organization. When Hinton reviewed higher education institutions’ planning processes, she stated that “in almost all cases, if root cause analysis is conducted, ‘lack of communication’ is the result of non-existent or poorly devised procedures that do not direct appropriate follow-on action” (p. 19). Creating communication processes will directly impact the effectiveness and potential success of any organizational mission or goals by providing the avenue to ensure such follow-on actions are articulated. …show more content…
The following benefits were outlined by Jonathan Wu in the September 2006 DM …show more content…
Consequences may include forgotten priorities, delayed projects, lack of results and outcomes, or incorrect information. Ultimately, this may lead to employees who are complacent or who will mistrust the processes of their organization. It may also lead to high employee turnover, which creates its own set of challenges for an organization. In the field of project management, when an organization is managing an assortment of projects at once, this is referred to as their project portfolio. The portfolio concept can be used in any organization who has multiple facets of their business to manage to realize their overall goals. Payne argues that “the lack of portfolio management leads to poor control and coordination between projects, conflicting objectives, un-met deadlines, resistance to change, and most importantly lack of benefit realization” (as cited in Gardiner, 2015, p. 1718). These are the same consequences any organization may encounter with ineffective communication as well. Connors states, “Without good communication, accountability cannot flourish” (p. 198). Accountability is defined as the responsibility to account for an individual’s or organization’s activities. By communicating effectively accountability can be accomplished. Without accountability, there is an

Related Documents

Related Topics