Communication is a Process:
In families the process of how we communicate can differ. For instance, in my family we communicate that we love each other by talking frequently and hugging each other when we are together. However, my fiancé’s family are not big huggers. Instead, they communicate they love each other by offering gifts when they see each other. We are both communicating over love for each other. However, the way we go about communicating that love is much different. Therefore, our process of communication of showing love to our family members differs.
Communication Involves Co-Construction of Definitions:
The problem with language is that a definition …show more content…
I like to think of non-verbal codes as expressive language. This is often shown as facial expressions, body movements, gestures or positions, as well as others. Verbal codes are tone of voice, the words used, and the grammatical arrangement of those words. For this axiom communication cannot be not communicated. We all communicated something by our body without saying anything verbally. For instance, a tired employee may have poor posture, tired facial expressions, low energy when speaking, and have a lower tone of voice when speaking. However, they may say their required statements, such as, “welcome to…”. As a customer, you may recognize their non-verbal codes do not match their verbal codes. If this was a friend welcoming, you to their home you may take these cues as unwelcoming. Meaning your friend did not want you there. However, as a customer you may take these cues as the employee is overworked or you may take it as the employees not taking their job seriously. It is important for us to make sure both our non-verbal and verbal codes match what we are trying to …show more content…
We send out communication through the codes previously talked about. This allows for others to receive those codes. Those who receive the codes can then decide what message to send back. For instance, the other day my fiancé and I were trying to decide what to eat. I made a suggestion but stated I really did not mind either way. However, I secretly did mind. My fiancé made a suggestion, sending me a message back, but picked up on my secret coded message through the non-verbal language I was sending. We sent messages back and forth until we had an equally wanted