But it seems to be giving a lot more responsibility to the salespeople. Instead of having them be responsible for the facilities appearance, shouldn’t we put that responsibility on regional mangers? I think that the salesperson’s main focus should be objectives regarding building and maintaining market share. I don’t think it’s in their job description to be supervising or maintaining facilities. I think it’s a pro that salespeople stay involved with objectives involving sales volume. That is a reasonable responsibility for them, in my …show more content…
And I think the regional managers can do the same for Gaines. I would advise another meeting within a weeks time, where the regional managers write down their reasonable requests in regards to Gaines’ five-point plan. I think Gaines also needs to be open to suggestions by her managers. The “my way or the highway” approach won’t work in this situation. I would imagine that the managers have more in store experience than Gaines’ does. Overall, Gaines needs to take their suggestions and the entire committee can come up with a revised plan that meets everyone’s needs.
I found this case to be extremely interesting because my hometown has a Family Video. Although there is no party store attached, Family Video seems to be pretty successful. But I would have to agree with the fact that the facilities and stores usually seem to have a bit of a dirty appearance. I also know that with the recent technology boom, DVD stores are becoming obsolete to younger generations. Overall I can see FVPS concerns, but I think that they can fix them fairly easy with a compromised