Case Analysis Of Nordstrom Rack
In MBWA, managers spend a lot of time making informal visits and listening to the employees to get qualitative information, listen to suggestions and complaints. Nordstrom could benefit from this by having the mangers talk with the salespeople and those who have the most direct contact with the customers. By doing this, they will get a better understanding of what not only the employees need, but also what the customers want. This would also help them maintain their standing as one of the companies with the best customer service.
A merger is when two companies agree to combine as a new company. An acquisition is when one company takes over another and becomes the owner. A potential merger could be with TJX Companies, Inc. TJX Companies provides brand names and designer fashions at much lower prices. A merger between the two will not only allow Nordstrom to reach the customers who prefer lower prices but also allow TJX Companies to offer better quality products with more