Baton Rouge Water Company Case Study

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Baton Rouge Water Company logoWater is the one of the most important element on earth. It has been said that a person can live without food, but would immediately die without water. There are different activities promoting the conservation of water, since it is essential to life. That is why Baton Rouge Water Company sees to it that all its consumers are happy and are providing clean water in each home. It has been operating for a number of years since 1888. The water supply and distribution system is impeccable. The water is naturally purified, thus eliminating the different extensive chemical treatment that some companies used. The usage of Earth’s rock and sand formation is the key in the clear and soft water provided to each of the household. There is no heavy chlorination with the 1.4 parts per million ratio. The passion for service is the basic driving force behind the Baton Rouge Water Company.

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The different opportunities in working for this company are diverse, providing different opportunities in the different departments within the company. Valuing their employee is important to the company, thus half of the company’s workforce has been with the company for ten years. This can clearly speak of the good benefit package that it
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This team is one of the most important part of the workforce. The Baton Rouge Water company prides itself on being customer and employee centered. This means paying close attention to the different consumer feedback. This is the primary responsibility of the Customer Service representative. He or she has to be equipped with good communication skill in order to convey the right information. Clear grasp of how the company functions and services is also a must. The different training provided to them is making sure that they are ready as they face each of the consumer who call on the phone or come in the

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