An Auto Service Center With Car Problems Essay
Let’s face it! Going to an auto service center with car problems is not something most people feel good about. That’s when a professional Service Department employee or a great Service Advisor can make a real difference with a simple smile, a friendly manner and a little empathy. We’ve all been there at one time or another so it’s not so difficult to see when someone else is having a problem.
Success guru and author, Denis Waitley says, “A smile is the light in your window that tells others that there is a caring, sharing person inside.”
You never know what someone might be going through when they first drive into your service line. But whatever it is, seeing a smiling face looking back in their direction is sometimes all it takes to lighten the load and remind them that the people who work there are there to help. Just knowing that you are not alone and someone is ready to help you can lift the clouds and change the way you look at things.
But, smiling isn’t only good for the recipient. Many highly regarded studies have shown that it also has tremendous benefits for the person who is…