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3 Cards in this Set

  • Front
  • Back

10 steps of customer service

Friendly greeting for all customers


Beat to the seat


Suggestive sale


Write the guest check


Call the order


Call back


Anticipate needs


Deliver hot food


Follow up


Collect payment from play at the register

5 service priorities

Green I'll customers buy their name whenever possible


Delivering hot food


Taking payment at the register


Taking the current customers order


Set up silverware and present a menu to new customers

T

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