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3 Cards in this Set
- Front
- Back
10 steps of customer service |
Friendly greeting for all customers Beat to the seat Suggestive sale Write the guest check Call the order Call back Anticipate needs Deliver hot food Follow up Collect payment from play at the register |
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5 service priorities |
Green I'll customers buy their name whenever possible Delivering hot food Taking payment at the register Taking the current customers order Set up silverware and present a menu to new customers |
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T |