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7 Cards in this Set

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Problem Definition
The first step in the problem-solving process is to determine what the problem actually is. This is an important step because you can waste time solving the wrong problem. Do not assume automatically you know what the problem is, because it may not be apparent. Sometimes, problems can be symptoms of something else that needs to be fixed. Once you identify the problem, you should write a statement that will serve as the documentation of the issue.
Problem Analysis
The second step in problem-solving process is problem analysis. It is important to determine what components make up the issue that needs resolution. Understanding what parts make up the problem will help with the next step of idea generation.
Idea Generation
Idea generation is also referred to as brainstorming. In third step, a team will come together to discuss the problem and document ways to solve it. The more diverse the group, the better it is, because each individual comes to the situation with a unique set of skills. No idea is thrown away, because coming up with a variety of ideas is a critical component of this step. The ideas are then reviewed and narrowed down to the most feasible solutions.
Decisions
The fourth step is decision that includes analyzing the list of all the viable solutions and choosing the best course of action. Each viable solution should be screened based on suitability, feasibility, and acceptability. Suitability means that the solution will solve the problem. Feasibility means that it can actually be accomplished. An acceptable solution is one that is accepted by all members of the team.
Implementation
The fifth step is implementation. The solution is first planned and then executed. Both steps are important to the successful implementation of a solution. Creating a plan would include items such as the steps for implementation, schedule of the work to be done, and management acceptance. The plan is then executed.
Evaluation
The sixth step is evaluation. The solution is evaluated to see if the problem recurs. If a problem still exists after the plan is implemented, then the process starts from the beginning.
SDLC

The classic waterfall software development life cycle (SDLC), which is widely used in both software development and classic engineering, has the following phases:

1. Scope definition
2. Requirements
3. Design
4. Implementation
5. Testing
6. Maintenance