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23 Cards in this Set

  • Front
  • Back
Unit
Any sandwich, salad, wrap, flatbread, pizza.
Factor
The average selling price per unit sold.
What are three ways to increase a store's factor?
1. Suggest a footlong instead of a 6-inch sandwich.
2. Suggest higher priced sandwiches.
3. Suggest "double meat" and other add-ons.
How is a factor calculated?
Adjust unit sales divided by the adjusted units sold.
What is the advantage of calculating a factor goal?
A standard established to judge the performance of the employees.
If the restaurant has a low factor over a period of time, what two possibilities may exist?
-Employees are not suggesting larger or more expensive sandwiches, or add-ons.
-Employees are not accurately recording sandwiches and add-on sales.
Cost of units percentage
The percentage of sandwich and salad sales which is used to pay for all ingredients used to produce them.
To calculate ACT% (food cost) for each inventory item, use the following formulas:
-Cost of Units Section: $Usage / Total Sandwich & Salad sales
-Drink Cost Section: $Usage / Adjusted Drink Sales
-Miscellaneous Cost Section $Usage / Adjusted Misc. Sales
-Cost of Goods: $Usage / Net sales
What are some causes of a high Cost of Units percentage in your restaurant?
-Over-portioning
-Inventory or delivery error
-Excess product spoilage due to over-prepping
-Under ringing sales (not capturing add-ons, ringing up lower priced subs, etc)
-Promotions
-Employees may be stealing product or giving away sandwiches to family & friends
What are some causes of a low Cost of Units percentage in your restaurant?
-Over-portioning
-Inventory or delivery error
-High menu prices
How is DRINK PERCENT calculated?
Adjusted drink Units / Adjusted units sold
What is the importance of DRINK PERCENT?
It indicates the percentage of drinks sold with every unit
PRODUCTIVITY:
Productivity is the number of units produced per employee hour
How is PRODUCTIVITY calculated?
TOTAL UNITS / HOURS WORKED**
*includes free units and party breads used
**includes all employee, manager, and owner hours worked
What are some of the effects of a high productivity?
-Employees are overworked
-Low employee morale
-Unclean/Unkept restaurant
-High turnover
-High food cost
-Loss of customers
What are some of the effects of a low productivity?
-High labor cost
-Unproductive employees
What can cause a SUBWAY operation to experience excessive LABOR COST?
-Over-scheduling of hourly employees
-Inefficient utilization of manager hours and skills
-High training costs due to excessive employee turnover
An employee tells a SUBWAY owner that a productivity goal of 10 is unrealistic. The owner/manager can respond with the following logical answer:
-An efficient employee can prepare a sandwich or salad in 120 seconds. Therefore, they can product 10 sandwiches in approximately 20 minutes
-There are 40 minutes remaining in each hour for food preparation, cleaning, and paperwork
Five critical cost areas that a SUBWAY operator must watch and control are:
1. Food cost (cost of goods)
2. Labor cost (productivity)
3. Cash register count and balance
4. Bread/Plate/Wrap count and balance
5. Drink and Misc. costs
Which two cost areas may cause problems for SUBWAY operators?
1. FOOD COST (cost of goods)
2. LABOR COST (productivity)
When the cash register balance is not within +/- $.50 at the end of the shift, what possibilities may exist?
-Employees aren't properly trained and may be counting change back incorrectly
-Employees may be ringing sales incorrectly
-Employees may not be recording sales adjustments properly
-Employees may not be balancing the register properly at the end of the shift
-Employees may be stealing
On the POS system, what are the 5 steps to completing the weekly paperwork?
1. Set week ending date
2. Print inventory count sheet
3. Enter inventory counts
4. Calculate weekly reports
5. Close the week
Once the 5 steps are completed, paperwork is transmitted to HQ by 3:00 PM (ET) Thursday
How much does your wifey love you?
SOOOOOOOOOOOOOOOOOOOO MUCH! :-)