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53 Cards in this Set

  • Front
  • Back

Social Relationship

Connection or association between two or more people, especially with regard to how they think, feel and behave towards each other.

Social Behaviour

Any behaviour where interaction occurs between two or more people.

Pro Social Behaviour

Any behaviour intended to help or benefit another person, group or society.

Kitty Genovese Case

Kitty was violently stabbed one early New York morning and while she tried to escape, the attacker caught her and stabbed her numerous times. Her pleas for help woke 38 neighbours however none came to her aid and only one called 911. They all watched as the attacker left Kitty to die on the footpath.

Factors influencing Pro Social Behaviour

- Situational Factors


- Social Norms


- Personal Factors

Situational Factors (Pro Social Behaviour Influences)

- Noticing the Situation


- Interpreting the Situation


- Taking responsibility

Noticing the Situation (Situational Factor - Pro Social Behavior)

You need to notice the situation in order to help. Clearly, if you don’t notice that there is a situation where help may be required you will not respond in an appropriate pro-social way. Research findings also indicate individuals are quicker to notice things when alone rather than when in a group.

Interpreting the Situation (Situational Factor - Pro Social Behaviour)

The less ambiguous the situation is, the more likely help will be offered. Conversely, the more ambiguous the situation, the less likely it is that help will be offered.

Bickman Experiment - Alone in Cubicle

Female participants sitting alone in a cubicle heard a crash and a person’s scream, followed by the reaction of a ‘witness’ to the apparent accident. Each one of the females heard one of the following:


* the accident described by the witness as a certain emergency
* the accident described as a certain non-emergency
* the accident described with uncertainty about whether or not it was an emergency.


When the participants heard the witness interpret the event as a certain emergency, they helped more frequently and more quickly than when the interpretation was uncertain or when the event was identified as a non-emergency.

Clarke and Word Experiment - Falling Ladder on Mechanic

A maintenance worker who was "working" in a room adjoining the room to where the participant was seated fell off the ladder and then pulled the ladder down onto himself. In all conditions of the experiment, whether they were alone or with other participants, 100% of the participants went to the aid of the victim.

Taking Responsibility for Helping (Situational Factor - Pro Social Behaviour Influences)

Though you may notice and correctly interpret a situation as one in which help is required, you are unlikely to intervene and help unless you believe it is your responsibility to do so.



When someone else is nearby in an emergency situation, we may leave the responsibility to help to them, even if we don’t interpret them as having the responsibility to help.

Latane and Dabbs Experiment - Coins dropped in Lift

145 confederates ‘accidentally’ dropped coins or pencils while in a lift. In 1497 journeys in the lift, the confederates were helped 40% of the time when they were in the lift with only one other person and less than 20% of the time when there were six other passengers.

Bystander Effect

The bystander effect is is the tendency for individuals to be less likely to help another person in need when other bystanders are present, or believed to be present, as compared to when they are alone. Furthermore, the greater the number of bystanders, the less likely any one of them is to help.

Social Norms Definition (Pro Social Behaviour Influences)

Social norms are standards, or ‘rules’, that govern what people should or should not do in different social situations.

Two Social Norms (Pro Social Behaviour Influences)

Reciprocity Norm


Social Responsibility Norm

Reciprocity Norm (Social Norms - Pro Social Behaviour Influences)

The reciprocity norm prescribes that we should help others who help us. However, for a variety of reasons, some people are unable to reciprocate when they have been helped. For example, children, elderly people and disabled people are often unable to give as much help as they receive. In such cases, the social responsibility norm influences us to help.

Social Responsibility Norm (Social Norms - Pro Social Behaviour Influences)

The social responsibility norm prescribes that we should help those who need help because it is our responsibility or duty to do so.

Personal Factors (Pro Social Behaviour Influences)

Various personal factors can influence pro social helping behaviour.


Three Personal Factors (Pro Social Behaviour Influences)

- Empathy


- Mood


- Competence

Empathy (Personal Factor - Pro Social Behaviour Influences)

We are more likely to help someone in need of help if we feel empathy for them. Empathy is the ability to identify with and understand another person’s feelings or difficulties.

Batson Experiment - Prerecorded Voice Hearing

Batson and his colleagues (1997) asked 40 male and female university students who volunteered to be participants to listen to a pre-recorded interview with a female student. In the interview contained a story about the hardship she was facing.



Half of the students were told to listen to the interview while the other half weren't. When asked if the participants would raise money in order to help, 50% of the participants who hadn't heard the story offered to help while 80% of the participants who heard the story offered to help.

Mood (Personal Factor - Pro Social Behaviour Influences)

Generally, the results of research studies also indicate that a good mood increases helping, whereas a bad mood will sometimes increase and sometimes decrease helping behaviour.

Competence (Personal Factor - Pro Social Behaviour Influences)

Our actual or perceived ability to help can be influence whether or not we help in a specific situation, as well as the type of help we might offer.

Altruism

Altruism refers to pro-social behaviour focused on the wellbeing or benefit of others without any thought to personal gain or reward.

Diffusion of Responsibility

Diffusion of responsibility is the belief that, in a situation where help is required and others are present, one or more other people will or should take responsibility for helping.

Audience Inhibition

Not helping another person because of a fear of appearing foolish in the presence of others.

Smoke Filled Room Experiment

Latane and Darley used 60 male uni students and they were asked to fill in a questionnaire in a room that had a one way mirror attached. There were three experimental conditions.



- a participant was in the room alone


- one participant was in the room together with two confederates who had been instructed to not react when help was needed


- a group of three participants were in the room together and all three were ‘true’ participants.

Results of Smoke Filled Experiment

Of the participants who were alone in the room (condition 1), 50% left the room to report the smoke within two minutes and 75% had reported the smoke within 3½ minutes.



62% Participants in conditions 2 and 3 continued filling out the survey throughout the whole six minute period.


Cost Benefit Analysis

Involves an individual weighing up the personal and social costs of helping against the benefits of helping.

Anti Social Behaviour

Anti-social behaviour is any behaviour that is disruptive or harmful to the wellbeing or property of another person or to the functioning of a group or society

Aggression

Defined as any behaviour intended to cause physical or psychological harm to a person (including self), animal or object.

Four Perspectives of Explaining Aggression

1. psychodynamic perspective: aggression is an inner urge or ‘force’ that builds up within us until it needs to be released
2. ethological perspective: aggression is instinctive and has adaptive and survival functions
3. biological perspective: aggression has a biological basis and is therefore influenced by our genes, biochemistry, brain and nervous system
4. social learning perspective: aggression is a learned behaviour and most of the learning occurs through observing aggressive behaviour and copying what we see.

Psychodynamic Perspective

A theory developed by Freud, he believes the 'primitive' aggressive urge 'rages' inside of us and we are at a constant battle to keep it under control. He also proposes that we offload this urge by directing it into socially acceptable activities.

Ethological Perspective

Lorenz believe that aggression is a fighting instinct that is directed against members of the same specie. He also believed that this instinct has evolved over many generations to help animals adapt and survive.



Aggression promotes survival of a specie because it is used for:


- Defence of the young


- Balancing distribution of species across available environments


- Provide a structure for their society

Biological Perspective

The biological perspective proposes that there are important psychological factors that affect whether aggression will be shown. Influences can occur through genetics, through the brain and nervous system and biochemically (naturally or self ingested).

Genetics (Biological Perspective)

Generally, psychologists believe that our genetic make-up may make us more likely to become or be an aggressive person, but environmental factors play a crucial role in determining whether or not we do in fact become an aggressive person or are pre-disposed to use aggressive behaviour.

Neural Influences (Biological Perspective)

Researchers have identified several different parts of the brain involved in the production and control of aggressive behaviour. Scientists have found that when the amygdala and hypothalamus are electrically stimulated, aggressiveness increases.

Biochemical Influences (Biological Perspective - Natural Influences)

In most species, males have been found to be more aggressive than females. An explanation for this is that males contain much more testosterone than man which has been found to be responsible for violent crimes.

Biochemical Influences (Biological Perspective - Self Ingested Influences)

Research studies have consistently shown that other kinds of chemicals such as drugs, alcohol can also play a part in your aggression. Even with a little bit of alcohol, many people become disinhibited, which makes people have less control over their feelings and reactions.

Social Learning Theory

An explanation of how we learn aggressive behaviour through our interactions with others in the course of everyday life. They also explore the role of rewards and punishments in learning. The most commonly described type of learning is called observational learning or modelling.

Observational Learning (Or Modelling)

Observational learning involves learning by watching someone else’s behaviour and the consequences of their behaviour, and then modelling, or imitating, the behaviour.

Model (Definition)

The people who's behaviour we observe and imitate.

Five Processes of Observational Learning

- Attention


- Retention


- Reproduction


- Motivation


- Reinforcement

Attention (Observational Learning Step 1)

For learning to take place, we must pay attention to or closely watch the model’s behaviour. We are more likely to imitate models who:


- Are perceived as positive, has a high status


- Model is familiar to observer

Retention (Observational Learning Step 2)

We need to be able to remember the model’s behaviour. There is a need to store the information in memory.

Reproduction (Observational Learning Step 3)

Following observation of a model’s behaviour, we need to have the ability to be able to reproduce, or imitate, the information that has been learned.

Motivation (Observational Learning Step 4)

The observer must also be motivated to perform the behaviour. Unless the behaviour provides some sort of incentive or reward, it is unlikely that they will want to learn it in the first place.

Reinforcement (Observational Learning Step 5)

Reinforcement influences the motivation to reproduce the observed behaviour and increases the likelihood of reproduction.

Bandura Experiment (Bobo Dolls)

Three groups of preschool children watched a movie of an aggressive adult model punching, hitting, kicking and verbally abusing a large inflatable doll named BoBo the clown. Each group saw a different version of the movie. Afterwards, children were placed in a room with the inflatable doll and other toys.

Three Conditions of Bandura Experiment

Group 1: the adult model’s aggressive behaviour was rewarded with lollies, soft drink and praise by another adult



Group 2: the adult model’s aggressive behaviour was punished with a spanking and by being told off by another adult



Group 3: there were no consequences for the adult model’s aggressive behaviour.

Results of Bandura Experiment

Children who watched the aggressive model either being reinforced or receiving no consequences imitated the model’s aggressive behaviour more than children who watched the model be punished.



When offered a reward as an incentive even those who saw the model being punished tended to imitate the model’s behaviour.

Ethical Issues with Bandura Experiment

- Voluntary Participation


- Informed Consent


- Withdrawal Rights


- Debriefing

Bullying

Aggressive behaviour that involves the inappropriate use of power by one or more persons over another less powerful person or group, and is generally repeated over time.