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10 Cards in this Set
- Front
- Back
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Matrix Structure |
Is where An organization combines functional and divisional chains of command in a grid so that there are 2 command structures - vertical and horizontal |
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Functional Structure |
In this the people with similar occupational specialties are put together in formal groups |
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Divisional |
In this, people with diverse occupational specialties are put together in formal groups by similar products/services, customers/clients, or geographic designs |
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Customer structure |
Tend to group activities around common customers or clients |
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Span of control |
Refers to number of people reporting directly to a given manager |
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Market v. Clan culture |
M: internal focus. Values flexibility C: external focus. Values stability and control |
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Motivation |
Arouses goal-directed behavior |
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Extrinsic v. Intrinsic reward |
E: payoff I: satisfaction |
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Hygiene v. Motivating Factors |
H: affect job context in which people work. (Working conditions, interpersonal relationships) M: affect job content or the rewards of work performance. (Achievement, recognition) |
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Equity Theory |
Model of motivation that explains how people strive for fairness and justice in social exchanges |
