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17 Cards in this Set

  • Front
  • Back

Planning

Defined as setting goals and deciding how to achieve them

Mission Statement

Expresses Purpose of organization M

Standing plan

For activities that occur repeatedly over period of time

Policy plan

Outlines general response to a problem/situation

Procedure (operating) plan

Outlines response to particular problems or circumstances

Rule pan

Designated specific required action

Single use plan

For activities not likely to be repeated in the future

Program

Encompasses a range of projects or activities

Project

Less scope and complexity than a program

Strategic Management

A process that involves managers from all parts of the organization in the formulation and the implementation of strategies and strategic goals

Strategy

The creation of a unique and valuable position

Strategic Positioning

Attempts to achieve sustainable competitive advantage by preserving what is distinctive about a company

Competitive Intelligence

Gaining info on competitors’ activities so u can anticipate next move

Sources for competitive intelligence

The public prints and advertising, investor information and informal sources

SWOT analysis

search for the strengths, weaknesses, opportunities, and threats affecting the organization

Cost leadership strategy

Keep costs/prices of a product/service below those of competitors and to target a wide market

Differentiation Strategy

Offer products/services that are of unique and superior value with those of competitors