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32 Cards in this Set

  • Front
  • Back
________: This may be defined as two or more people who interact with each other to accomplish certain goals or meet certain needs.
A Group
________: A group whose members work intensely with one another to achieve a specific common goal or objective.
A Team
_______: Performance gains that result when individuals and departments coordinate their efforts.
Synergy
The belief that "The whole is more than the sum of its parts" has to do with the concept of _________?
Synergy
All teams are _____, but not all ______ are _______.
All teams are GROUPS, but not all GROUPS, are TEAMS.
This distinguishes teams from groups (two things).
1.) The intensity with which team members work together.
2.) The presence of a team goal or objective.
What was the belief of Jeff Bezo and the "Pizza Teams?"
No team should need more than two people to feed its members. No group should be more than 5 - 7 people.
______: In these groups, those managers establish to achieve organizational goals.
Formal Groups
These types of groups are cross-functional teams composed of members from different departments and cross cultural teams.
Formal Groups
_______: A group that managers or non-managerial employees form to help achieve their own goals or meet their own needs.
Informal Groups
Four nurses that work in a hospital together and eat lunch together and eat lunch together twice a week.
Informal Groups
_______: These teams are composed of top management that is responsible for developing the strategies that result in an organization's competitive advantage.
Top Management Groups
_______: Subordinates who report to the same supervisor.
Command Groups
These types of groups are also called DEPARTMENTS or UNITS and perform a significant amount of the work in many organizations.
Command Groups
_______: These teams have members that rarely ever meet face to face but rather, interact by using various forms of information technology such as e-mail, text, computer networks, fax, etc.
Virtual Teams
________: A committee of managers or non-managerial employees from various departments or divisions who meet to solve a specific mutual problem.
Ad Hoc Committee/ Task Force
Task forces that are relatively permanent are called what?
Task Forces
The number of members in a group is called what?
Group Size
What are some advantages of large groups (Two things)?
1.) They have more resources
2.) Division of Labor
Splitting the work to be performed into particular tasks and assigning tasks of individual workers.
Division of Labor
What are the five stages of group development?
1.) Forming
2.) Storming
3.) Norming
4.) Performing
5.) Adjourning
In this stage, members try to get to know one another and reach a common understanding of what the group is trying to accomplish and how members should behave.
Forming Stage
In this stage, members experience conflict and disagreements because some members do not wish to submit to the demands of other group members.
Storming Stage
In this stage, close ties between members form and feelings of friendship and camaraderie emerge. Group members also arrive at a consensus about what goals they should strive to achieve.
Norming Stage
In this stage, the real work of the group gets accomplished.
Performing Stage
This stage only applies to groups that eventually are disbanded, such as task forces. The groups is dispersed in this stage. The project may or may not be finished.
Adjourning Stage
These are shared guidelines or rules for behavior that most group members follow.
Group Norms
The degree to which members are attracted to or loyal to their group.
Group Cohesiveness
What are three outcomes of group cohesiveness?
1.) Level of Participation within a group increases
2.) Level of conformity to group norms
3.) Emphasis on group goal accomplishment
What are three factors that lead to group cohesiveness?
1.) Group Size
2.) Effectively Managed Diversity
3.) Group Identity and Healthy Competition
_____: The tendency of individuals to put forth less effort when they work in groups than when they work alone.
Social Loafing
What are three ways to reduce social loafing?
1.) Make individual contributions to a group identifiable.
2.) Emphasize the valuable contributions of individual members
3.) Keep group size at an appropriate level