Jtc 300 Midterm

Front 1

difference between work and school writing

Back 1

-they differ bc the purposes and the context of each differ.

characteristics of writing at work:
1. requires acute awareness of security and legal liability

2. requires awareness that documents may be read by unknown readers, in and out of org, for an infinite time

3. achieves job goals

4. addresses a variety of readers who have different perspectives from those of the writer

5. requires a variety of written docs.

Front 2

qualities of good technical writing

Back 2

-accuracy
-clarity
-conciseness
-readability
-usability
-correctness

Front 3

planning your document

Back 3

how do make your paper/ email, etc., get read? answer these questions at the beginning:
-what is this?
do i have to read it?
how does it affect me?
what will i have to do?
what are the main ideas?
ask yourself these questions:
who will read what i write
who will act on what i write
who else may read this

Front 4

basic parts of the composing process

Back 4

- analyse (the situation)
- Choose/discover (content)
-Arrange (content)
- Drafting
- revising
- editing (the finished draft)

Front 5

revising

Back 5

issues to focus on:
1. Logic: does it make sense- read it out loud

2. completeness: fulfill purpose and readers' needs/ requirements

3. style: paragraphs have topic sent., make sure it is not wordy. watch length of paragraphs

4. visuals: do you needs them?

5. document design: making it easy to find topics in the document- headings, labels, etc.,

Front 6

editing

Back 6

1. good for mechanics spelling punctuation etc
2. whole document: how does it look, sound, completeness?
3. checking cites

Front 7

audience and readers

Back 7

readers: how much do they know about the topic?
do they have expertise in this area?
educational background?
culture?
how can you make the topic interesting?
what is your relationship with reader?
who else is likely to read this?

Front 8

what are among the most frequently written business docs?

Back 8

emails, texts (email and text are most common), memos, letters

Front 9

memos and letters

Back 9

memos are short, can be posted to a website/bulletin board, blog, etc. (for inside the organization)

letters are usually written to individuals outside of writers org.,

both are worded/formatted for quick skimming and rapid reading.

Front 10

tone

Back 10

respectful, positive tone, not rude sarcastic or irritable.

be clear!

avoid phrases that make reader feel careless or dumb:
ex: you neglected, you failed

avoid excessive flattery

-avoid sending bad news by text or email
-analyze your reader as carefully as possible
read aloud what you have written

Front 11

cape

Back 11

clarity Accuracy Precision Expedience

Front 12

reports

Back 12

functions of report: provide info, instructions, analysis, conclusions and recommendations based on analysis.

Front 13

what is a feasibility report

Back 13

analyzes a problem, presents possible solutions to the problem

determines criteria for solutions

a way for a problem to be defined, studied and resolved.

two structures:
1. Placing the conclusion of the analysis first.
2. Presenting the data or information, evaluating it, then presenting the conclusion and any recommendation you have.

Front 14

report categories

Back 14

formal and informal

formal: Usually contain more information and address more complex problems
May offer solutions that require greater monetary commitment
May be addressed to multiple audiences


informal: used for daily internal communications in business orgs

Front 15

main sections of a report

Back 15

introduction
summary
discussion
conclusion
recommendations
attachments

Front 16

Empirical Research Reports

Back 16

*Abstract (Summary): most important
-Should be able to replace the report for readers who will not read the full report
Must clearly state purpose and results of the report
 
*Introduction

*Literature Review

*Purpose

*Materials and Methods

*Results

Front 17

technical report

Back 17

Instructions: specific, detailed steps for performing a task

Procedures


Body

back matter

Front 18

white matter

Back 18

Primarily used by organizations and companies to inform management, clients, customers
or other industry members about an important issue or product


In government, a white paper is often a policy or position paper

Typically present facts in a straightforward manner
A summary of the facts
A discussion of the importance of these facts
A forecast about the importance of these facts in the future
They are intended to be an objective assessment, however, some companies promoting products use them as formal “marketing”

Front 19

grant proposal

Back 19

Persuade a sponsoring organization to fund research or a project

Front 20

RFP

Back 20

Proposals for external funds are often written in response to a request for proposal

Front 21

sections of proposal

Back 21

Project summary

Project description

Personnel
Budget
Conclusion
Appendices

Front 22

progress reports are typically structured like

Back 22

Task
Time
Goals

Front 23

resume

Back 23

provides your prospective employer with a convenient summary of your education and experience

Front 24

chronological resume

Back 24

-traditional and acceptable
-shows a steady progression towards the career you seek

-disadvantage: special capabilities and accomplishments may get lost in the resume

Front 25

functional resume

Back 25

it allows you to highlight the experiences that show you to your best advantage

disadvantage is difficulty for the first time reader to discern steady progression of work and education