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5 Cards in this Set
- Front
- Back
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What three elements distinguish interpersonal communication from other forms of human communication?
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It is a distinctive, transactional form of human communication involving mutual influence, for the purpose of managing relationships.
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When you drive through a fast-food restaurant, place your order, pay, and are thanked with "Have a nice day" by the clerk, you are engaging in __________ communication.
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Impersonal
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Beth sends Julian an e-mail asking him to meet her at the bank at 2:30pm. When she gets to the bank, Julian doesn't arrive until 3:15. When she asks him why he is late, he replies, "I came as soon as I got your message." The problem they are encountering may stem from the fact that a message sent by e-mail can be
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asynchronous
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Interpersonal communication occurs when the other person is viewed as
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I-Thou.
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Which of the following actions best describes encoding?
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putting thoughts, ideas, and feelings into words and messages
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