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13 Cards in this Set

  • Front
  • Back
Interpersonal Communication
the process through which people create and manage their relationships, exercising mutual responsibility and creating meaning.
Complimentary Relationship
One person wants something and the other person does or does not want to give it.
Symmetrical Relationship
You both want the same things.
Decoding
the process of interpreting another’s message.
Encoding
the process of putting our thoughts and feelings into words and nonverbal cues.
Emblems
gestures that can substitute for words.
Connotation
the feelings or evaluations we personally associate with a word.
Denotation
the direct, explicit meaning a speech community formally gives a word.
Exchange Theory
People evaluate relationships through a cost/reward analysis, weighing the energy, time, and money invested against the satisfaction gained.
Self Esteem
our overall evaluation of our competence and personal worthiness
Self concept
self-identity-the idea or mental images that we have about our skills, our abilities, our knowledge, our competencies, and our personality
Incongruence
the gap between our inaccurate self-perception and reality. (ex: people think they can sing)
Perception
the process of selectively attending to information and assigning meaning to it.