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8 Cards in this Set
- Front
- Back
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firefighter I 1. What is the procedure for receiving an emergency external communication?(98)
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Dispatchers gather the correct information quickly and accurately about the emergency like: - the type of emergency - the Location of the emergency - the number and location of people involved - the name and location of the caller - the cross street, building name, neighborhood, area of city/country, or and other nearby landmarks |
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Firefighter I 2. What is the procedure for receiving a non-emergency external communication? (99-100) |
Always be polite and courteous when answering the phone: - answer calls promptly. - be pleasant and identify the department, station or facility, unit, and yourself. - be prepared to record messages accurately by including date, time, name of caller, callers telephone number, message, and your name. - never leave the telephone line open or a collar on hold for an extended period of time. - post a message or deliver it promptly to the person to whom it is directed. - if you cannot answer the callers question, refer them to someone who can or say, "I will get that information for you and call you back shortly." Then follow up with the request. - and calls previously. Disconnect accordingly to local protocol. |
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Firefighter I 3. What types of systems are used for internal communication? (103)
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The type of system is used for internal communication are Fixed, mobile, and portable radio systems. |
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Firefighter I 4. What radio limitations can impact internal communications? (109) |
There are four main limitations or barriers to all radio transmissions: – distance – physical barriers – interference – ambient noise |
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Firefighter I 5. What radio procedures must be followed for internal communications? (114) |
Accurate Brief Concise |
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Firefighter II 1. What are the basic aspects of on-scene communications? |
- First on scene provides other responding units and the telecommunication center with a description of the conditions as they appear. - Once emergency operations begin, the IC should transmit progress or status reports to provide the telecommunication center with a continuous record of actions at the emergency scene. |
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Firefighter II 2. What are post-incident reports used for? |
Post-incident reports are used for describing the details of the event for legal, statistical, and record keeping standpoint. |
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Firefighter II 3. What information is gathered when creating a post-incident report? (122)
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- Fire department name, incident number, district name/number, shift number, and number of alarms. - Names and addresses of the occupant(s) and/or owner(s). - Type of structure, primary use, construction type, a number of stories. - How do you emergency was reported (911, walking, radio). - Type of call (fire, rescue, medical, etc.) - Action that was taken (investigation, extinguishment, rescue, etc.) - Property use information (single–family dwelling, commercial occupancy, etc.) - Number of injuries and/or fatalities - Number of personnel who responded and type of apparatus that responded - How and where the fire started - Method used to extinguish fire - Estimated cost of damage - remarks/comments (usually a narrative of the incident is written by the officer in charge) |
