Coordinating Crisis Response

Improved Essays
During an emergency, especially a fluid event with expanding involvement, effective communication is vital. The ability to rapidly to establish reliable communication between law enforcement agencies, mental health professionals, medical teams and other responders can make the difference in how many lives are saved or lost. VoIP call recording technology plays an increasing role in mobilizing response teams.

Coordinating Crisis Response in the Emergency Command Center

When the first call comes in alerting authorities there is an unfolding incident that may involve multiple casualties, interoperability takes center stage. Events like the Columbine shooting (1999), the campus crisis at Virginia Tech (2007) and more recently, the murder/suicide

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