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56 Cards in this Set
- Front
- Back
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What does N stand for and mean in regards to Meyer-Brigg's 16 personalities? |
Intuition (N) - value imagination and inspiration |
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What is Human Resource Management? |
- integrated set of processes, programs and systems in an organization that focus on the effecting deployment and development of its employees |
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The following is the responsibility of the line manager:
- determining work and job design - making _______ decision - coaching and developing employees - promoting health and safety - reviewing performance |
making hiring decision |
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The global economy can impact the way businesses deal with ________ agreements. |
trade |
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The Canadian Labour Code and the Canadian Human Rights Act apply to what percentage of Canadian workers? |
10% |
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True or False
Print manufacturing is decreasing. |
True |
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Currently, more attention is being paid on the health of the planet. What business challenge does this trend refer to, studied in lecture? |
sustainability |
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__________ strategies answer the question, “what business should we be in?” |
corporate |
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Sally is practical, realistic and enjoys working in the here and now. What personality letter does she fall into? |
Sensing (S) |
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Treating employees a certain way not just legal requirement, but “good __________” |
business |
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What is the #1 aspect, employees look for in job quality? |
free of harassment and discrimination |
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What does PIPEDA stand for? |
Personal Information Protection and Electronics Documents Act |
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True or False
EI and CPP are both under provincial legislation. |
False
federal legislation |
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Travis went to the Ryerson book store to buy a wall calendar and filing folders, he likes to plan and organize all is course work. What personality letter does he fall into? |
Judgment (J) |
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Who is responsible for the following tasks?
- aligning HR strategies with business strategies - delivering services - strengthening employee contributions - managing change |
human resource professional |
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__________ strategies ensure people processes in organization provide competitive edge. |
business |
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A company is trying to correct past hiring practices by now hiring in favor of visible minorities. This an exam of __________ _______________ . |
reverse discrimination |
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What does USP stand for? |
Unique Selling Position |
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True or False
Harassment takes place according to the harassed party not he harasser. |
True |
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Reasonable accommodation is when an employer makes adjustments to aspect of working conditions to prevent discrimination is expected to do so til the point of “______ ________” |
undue hardship |
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Which legislation governs the process and procedures between trade unions and employers? |
Labour Relations Legislation |
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Tina sits at home watching TV, when suddenly her friend invites her to go to Florida for the weekend. She figures YOLO and starts packing immediately. What personality letter does she fall into? |
Perception (P) - live flexible and spontaneous |
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Give some examples of how HR can obtain job information when conducting a job analysis. |
questionnaires interviews diaries observations reports |
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___________ of _________ identifies expected results, minimizes misunderstandings and establishes foundation for taking corrective action. |
Standard of performance |
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True or False
To create a clear and understandable job description it is suggested to use action-oriented verbs in the past tense. |
False
present tense |
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Living job descriptions are known to be constantly _________ . |
updated |
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What new job analysis approach is being used when an employer does not talk about what employees are currently doing but talks about what they want them to be doing? |
future orientation |
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A job title, performance standards and date are all things that should be included in a _____ ___________ . |
job description |
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What does F stand for and mean in regards to Meyer-Brigg's 16 personalities? |
Feeling (F) |
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"We hire for _________ and train for _______ ." |
We hire for attitude and train for skills. |
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True or False
A common characteristic of a successful employee team is shared leadership rather than one appointed leader. |
True |
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The act of going through people’s resumes to categorize the skills of current employees have is an example of what HR planning approach? |
skill inventory |
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The following are the 6 types of employee teams:
- cross functions - project - self-directed - ______ _______ - process improvement - virtual |
task force |
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During the month of December, a clothing store hires more people because that is when they experience more sales. What HR planning approach is being used? |
trend analysis |
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Which personality letter has an inner world focus where they get energized on their own? |
Introversion (I) |
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Contract work, telework and ework are all examples of ______________ employment forms. |
nontraditional |
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What is attrition? |
when employees naturally leave |
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True or False
Graphing tables is an HR planning approach where a graphic is used to represent external jobs.
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False
internal jobs |
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_______________ is the process of locating and encouraging potential applicants to apply for jobs in your organization. |
recruitment |
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What is job sharing? |
when employees opt to have less work hours to ensure no lay offs |
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Rentention strategies are enforced when a company is trying to make sure there is less ___________ . |
attrition |
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What does E stand for and mean in regards to Meyer-Brigg's 16 personalities? |
Extraversion - individual prefers communication by talking - has outer world focus |
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Provide an advantage to hiring internally. |
- reward for past performance - makes use of people who already know the organization - motivates other employees - helps achieve diversity initiatives |
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A behavioral description interview (BDI) consists with what type of interview questions? |
structured |
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True or False
Will-do factors are defined by personality traits.
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True |
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What are the four ways employers get information for the selection process? |
- applications - interviews - employee guidelines - employee checks |
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Policies, finances, recruitment sources and business conditions are all examples of _________ ___________ , that can affect the selection decision. |
organizational constraints |
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The following quote describes what concept?
"The factor or considerations presented as the reason that one product or service is different from and better than the competition." |
unique selling position |
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Aptitude is used to define _____-____ factors. |
can-do |
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Including a ________ is the perfect place at the top of your resume to introduce your USP. |
profile |
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The following are types of interviews:
- one on one - ________ - telephone - internet based |
panel |
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There are 5 categories to organize one's USP, where would you put completion of a major profitable project? |
achievement |
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True or False
The question used to motivate your personal career is, "what influences customer behaviour and buying decisions?" |
False
used to motivate business |
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What does T stand for and mean in regards to Meyer-Brigg's 16 personalities? |
Thinking - individual makes logical decisions based on cause and affect |
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The PIPEDA is a federal law, the provincial version is the PIPA. What does PIPA stand for? |
Personal Information Privacy Act (PIPA) |
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When problem solving, Carlos looks at the big picture and establishes a pattern. He would fall into the _______ personality letter. |
Intuition (N) |
