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43 Cards in this Set
- Front
- Back
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How do you deal with objections
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Listen (nodding / eye contact / smile) Agree/ acknowledge/empathize Respond & build value Land on a box Close
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I don't have time I'm in the middle of something Anything to do with time
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Listen. Smile and nod make eye contact
Agree / Acknowledge / Empathize I understand.
Respond & build value Let me give you the short version... I'll be brief...
Build value Use the same pitch. Deliver with a sense of urgency but don't hurry the goal here is to get them to take the lamenent
Land on a box In theusual way.
Close Ask for sale in usual way
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I'm not interested |
Listen...eye contact smile and nod
Agree /acknowledge/ Empathize I understand
Respond and build value That's alright I'm here to tell you and your neighbors who we are and what we are doing perhaps that will peak your interest Start as usual and have the goal of getting them to take the lamenent
Land on a box As usual
Close As usual
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I don't do any business at the door |
Listen (nodding / eye contact / smile)
Agree / Acknowledge / Empathize I understand
Respond & build value We could go to the window
Build value Go right back to script goal is to have them take the lamenent
Land on a box as usual or again Close as usual or ask for sale again
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I need to talk to my partner |
Listen (nodding / eye contact / smile) Agree / Acknowledge / Empathize I understand We work with family farms so we understand that you want to make this decision as a family believe it or not your not the first familyn to have this problem... Respond and build value this is exactly why we do it this way...we can make a profile for you and you will have access to the online farmers market you can take the info to your wife and you can make the decision together Land on a box as needed Close as for sale again |
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Barking dogs inside |
Listen (nodding /eye contact / smile) Agree / Acknowledge / Empathize Love the dogs. They seem very nice Respond & build value Would you like to come out on the porch Stay on script the goal is to get them to take the lamenent Land on box as usual Close as usual |
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What are the five key segments of our beyond organic philosophy |
Land management Biodiversity People Water Locality |
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What national govererning body is in charge of organinc |
a legal definition governed by the USDA National Organic Program Which governs what you put in the field |
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What is organic |
Organic is a legal definition governed by the USDA Nation Organic Program. (NOP) It is set of rules strictly about what goes on the field |
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What is beyond organic |
Land Management Biodiversity People Water Locality |
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What year did the USDA take over the definition of organic |
2000 |
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Who is a co owner of Capay farm in california |
Thaddeus barsotti |
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What is the name of the regional sales manager for Capay farms in California |
Jason velebit |
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What is the name of our sister farm |
Capay organic |
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What is the name of the apricots grown on the Capay organic farm |
Royal Blendhiem Apricots |
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Why do we use cover crops |
So that the micro organisms eat nitrogen and turn it into natural nitrates the feed the soil |
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What is a natural way to deal with insects infestation (moths) |
Put the pharamone that the attract each other with all over so they can't attract their mate |
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What is the name of the moth |
Peach twigbore moth |
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When and where is cover crops planted |
In the fall in the the stone fruit field |
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What crop is at the core of our crop rotation program |
Heirloom tomatoes |
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What are the tomatoes putting into the soil |
Pathagens in the soil eat the tomatoe roots |
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When a customer is buying from our CSA what are they supporting |
Crop rotation which leads to a more variety of produce |
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Name the three Major parts of beyond organic land management practices |
Limited use of fertilizers Crop rotation Green manure for pest control like garlic juice and cedar oil |
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What is the key to a healthy farm |
The key to a healthy farm is an ecosystem with everything living in harmony |
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What is biodiversity |
Respecting the whole ecosystem |
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How many months do we have flowers polenating on the farm |
12 |
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What effect do GMO's have on the eccostystem |
Some animals that eat em die It effects the whole eccostystem |
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What is the difference between hybrids and heirlooms |
Heirloom are a our strain and all will look the same Hybrids are not the can all look different |
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What is the name of our carrot |
Naahs carotts |
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What are the main components of biodiversity |
Maintaining the ecological system Fostering native species and pollinators Planting hedge rows for insects Growing diverse varietals of fruits & vegetables Extra credit we use native bees to polenate And It helps The Planet |
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What is a mono culture farming really suseptabl to |
Soil errosion |
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What advantage to native plants provide |
Help against soil errosion |
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How do farm workers make more than minimum wage |
Price rate Higher dollars an hour Farmers get less per case Same benefits as farmers Respectfully and safe work environment |
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How much to the farm workers get in mexico |
$11.00 a day |
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When it comes to beyond organic that is Thaddeus Barsotti most proud of |
Paying the farm workers what they are worth |
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Name the main components of our beyond organic people & safety procedures |
Higher wages 401k health no insurance & benefits Higher safety standards Respectful & clean working environment Year round work |
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How do we conserve water |
Using drip tape or pressurized sprinklers |
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How do drip tapes work |
Drip tape puts water right into the ground preventing water loss from eveporation or weeds |
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What does cooling do |
Preserves freshness |
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What is the importance of cooling |
For every hour that the product is not at it's optimal temp the lifespan is cut in half |
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What is our goal |
Our goal is to have the best local selection for our customers |
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How much time dirt to door farm to fork |
48 hours |
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What is RPO |
Reusable plastic container |
