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35 Cards in this Set
- Front
- Back
what is food safety management system
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a group of practices and procedures intended to prevent foodborne illness
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what are some examples of the programs for food safety
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personal hygiene program, food safety training program
supplier selection/specification program, QA program, clean/sanitation program, SOP, pest control, facility design & equipment maintenance program |
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five common risk factors for food borne illness
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unsafe sources
fail to cook correctly hold at incorrect temperature contaminated equipment personal hygiene |
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manager's responsibility is to actively control risk factors for food borne illness
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active managerial control
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what is critical to the success of active managerial control
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monitoring
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which organization can provide specific recommendations for controlling the risk factor for food borne illness
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FDA
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what is public health intervention designed for
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protect public health
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how can a manager demonstrate his knowledge on what to do to keep food safe
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certified in food safety
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what is included in the public health intervention
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manager become food safety certified, staff health control, controlling hands as a vehicle of contamination (avoid bare hand with RTE food), T/T control, consumer advisories
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what is HACCP
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Hazard Analysis Critical Control Point
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what is the purpose of HACCP
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identifying significant biological, chemical, or physical hazards at specific points within a product's flow
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who created HACCP
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National Advisory Committee on Microbiological Criteria for Foods
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list 7 principles of HACCP
(ACLMCVR) |
analyze hazard, determine critical control point, establish critical limits, establishing monitor procedures, corrective actions, verify that the system works, keep record and documentation
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what is the three groups of the HACCP principles
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principle 1 & 2 is identify and evaluate hazard
principle 3, 4, 5 is controlling hazard principle 6 & 7 is maintain HACCP plan and verify effectiveness |
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which principle of HACCP is looking at how food is process in your operation
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conduct a hazard analysis
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what the critical control point of the HACCP principle
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a point in the process where hazard can be prevented or reduced
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what is establish critical limits in the HACCP principle
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establish minimum or maximum limit to prevent or reduce it to a safe level
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what type of things should be reported for principle number 7 of HACCP
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monitoring activities
taking corrective action validating equipment working with suppliers |
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what are the 3 phases of crisis management
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preparation
response recovery |
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what is consist of crisis management team for large operation
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senior management (CEO), risk management (QA, legal, etc), public relation, operation, finance
marketing human resources |
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what is consist of crisis management team for small operation
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chef
general manager owner/operator |
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what are some of To Dos to prepare for a
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emergency contact list
communication plan crisis kit preparing for a food borne illness outbreak |
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who should be in the in the emergency contact list when preparing for crisis
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crisis management team, media spokesperson, management or HQ, outside source
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what is the communication plan when preparing for crisis
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what to say to media
sample press release that can be tailor quickly to incident list of media contacts to call for press conference plan for communicating w/staff during crisis |
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how many people should you appoint to handle all media queries
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one
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what should be in the food borne illness incident report form
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what & when did customer ate
symptoms and how the customer experienced them when & where customer sought medical what was the diagnosis and tx rendered what other food was eaten by customer |
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what is critical when handling a crisis
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good communication
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what are the steps during the crisis response phase
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keep good relationship with media, contact them before they contact you; inform your key audience, don't relay on the media; tell both media and your customer what you have done
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list the steps for crisis recover and assessment
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work with authority to resolve issues, clean/sanitizing all areas, throw out all suspect food, investigate cause of outbreak, review and revise food handling procedures, develop a plan to reassure your customer your food is safe
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what are two hazards are considered a imminent health hazard
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water interruption and sewage back-up
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define imminent health hazard
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significant threat or danger to health that requires immediate correction
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how do you handle power outage
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arrange generator and refrigerated truck
prepare a menu with items that do require cooking develop policy on when should the cooler door be opened |
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how many hours can TCS food be left out in the TDZ
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max of 4 hours
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how do you handle your operation with water service interruption
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prepare item that require little or no water, keep supply of single-use items, bottled water, have a supplier who can provide ice & bottled water, emergency contact # for plumber, water department, minimize water use, develop emergency hand washing procedure
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after the water is restored, what are the actions
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clean/sanitize equipment with waterline connection
flush water line work with your authority |