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35 Cards in this Set

  • Front
  • Back
what is food safety management system
a group of practices and procedures intended to prevent foodborne illness
what are some examples of the programs for food safety
personal hygiene program, food safety training program
supplier selection/specification program, QA program, clean/sanitation program, SOP, pest control, facility design & equipment maintenance program
five common risk factors for food borne illness
unsafe sources
fail to cook correctly
hold at incorrect temperature
contaminated equipment
personal hygiene
manager's responsibility is to actively control risk factors for food borne illness
active managerial control
what is critical to the success of active managerial control
monitoring
which organization can provide specific recommendations for controlling the risk factor for food borne illness
FDA
what is public health intervention designed for
protect public health
how can a manager demonstrate his knowledge on what to do to keep food safe
certified in food safety
what is included in the public health intervention
manager become food safety certified, staff health control, controlling hands as a vehicle of contamination (avoid bare hand with RTE food), T/T control, consumer advisories
what is HACCP
Hazard Analysis Critical Control Point
what is the purpose of HACCP
identifying significant biological, chemical, or physical hazards at specific points within a product's flow
who created HACCP
National Advisory Committee on Microbiological Criteria for Foods
list 7 principles of HACCP
(ACLMCVR)
analyze hazard, determine critical control point, establish critical limits, establishing monitor procedures, corrective actions, verify that the system works, keep record and documentation
what is the three groups of the HACCP principles
principle 1 & 2 is identify and evaluate hazard
principle 3, 4, 5 is controlling hazard
principle 6 & 7 is maintain HACCP plan and verify effectiveness
which principle of HACCP is looking at how food is process in your operation
conduct a hazard analysis
what the critical control point of the HACCP principle
a point in the process where hazard can be prevented or reduced
what is establish critical limits in the HACCP principle
establish minimum or maximum limit to prevent or reduce it to a safe level
what type of things should be reported for principle number 7 of HACCP
monitoring activities
taking corrective action
validating equipment
working with suppliers
what are the 3 phases of crisis management
preparation
response
recovery
what is consist of crisis management team for large operation
senior management (CEO), risk management (QA, legal, etc), public relation, operation, finance
marketing
human resources
what is consist of crisis management team for small operation
chef
general manager
owner/operator
what are some of To Dos to prepare for a
emergency contact list
communication plan
crisis kit
preparing for a food borne illness outbreak
who should be in the in the emergency contact list when preparing for crisis
crisis management team, media spokesperson, management or HQ, outside source
what is the communication plan when preparing for crisis
what to say to media
sample press release that can be tailor quickly to incident
list of media contacts to call for press conference
plan for communicating w/staff during crisis
how many people should you appoint to handle all media queries
one
what should be in the food borne illness incident report form
what & when did customer ate
symptoms and how the customer experienced them
when & where customer sought medical
what was the diagnosis and tx rendered
what other food was eaten by customer
what is critical when handling a crisis
good communication
what are the steps during the crisis response phase
keep good relationship with media, contact them before they contact you; inform your key audience, don't relay on the media; tell both media and your customer what you have done
list the steps for crisis recover and assessment
work with authority to resolve issues, clean/sanitizing all areas, throw out all suspect food, investigate cause of outbreak, review and revise food handling procedures, develop a plan to reassure your customer your food is safe
what are two hazards are considered a imminent health hazard
water interruption and sewage back-up
define imminent health hazard
significant threat or danger to health that requires immediate correction
how do you handle power outage
arrange generator and refrigerated truck
prepare a menu with items that do require cooking
develop policy on when should the cooler door be opened
how many hours can TCS food be left out in the TDZ
max of 4 hours
how do you handle your operation with water service interruption
prepare item that require little or no water, keep supply of single-use items, bottled water, have a supplier who can provide ice & bottled water, emergency contact # for plumber, water department, minimize water use, develop emergency hand washing procedure
after the water is restored, what are the actions
clean/sanitize equipment with waterline connection
flush water line
work with your authority