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23 Cards in this Set

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Examples of unintended consequence of communication technology

A positive unexpected benefit; A positive source of problems; A negative of perverse effect; Examples: Post-it notes, karaoke, cable TV, internet social media

What are the two levels of effects of communication technology?

efficiency/social impact

Efficiency is...

How to do things faster // Inventors, innovators and early adopters think primarily about efficiency effects // Anticipated efficiency gains or productivity gains that justify an investment in new technology

Social Impact is...

Beyond efficiency // Impact on a society, organization, group and other social entity // Change how people communicate and interact with each other // Change how people organize and work // Empowerment

What are smart mobs?

A form of self-organizing social group through technology-mediated, intelligent "emergent behavior." // Newest form of social organization // Mobilized by wireless or mobile technology, esp text messages // Allow individuals to act together in new ways

Two aspects of digital divide

Physical access/Knowledge access...Digital gap; information gap/divide // Gap between the “haves” and the “have-nots” / Physical access to ICT / compatibility in using ICT

Examples of convergence technologies

camcorder / Clock / radio / combine / spork


Communication media;Input/output device;Communication modalities

What is the theory of social influence/contagion

Individuals, attitudes, and behaviors tend to become similar to those of their social contacts.


In the context of technology adoption and use:Similar attitudes towards technologySimilar use of technology.

What characterizes the theory of Homophilly?

"Birds of a feather flock together";the tendency of individuals to associate and bond with similar others.

What is critical mass? What is the tipping point?

The existence of sufficient momentum in a social system such that the momentum becomes self-sustaining and fuels further growth. The adoption and use of technology has become dramatically and rapidly popular and common. Tipping Point- the threshold entry

What does CSCW stand for?

Computer supported collaborative work

What is groupware? Examples?

Business software designed to help individuals collaborate on a single project using a network or Internet connections. Ex: Microsoft Sharepoint, Yammers, Podio, Google Docs.

Characteristics of virtual organizations?

Geographically distributed, Members bound by long-term common goals/interests,Communication and coordination via ICTs (information communication technologies)

What are the differences between network vs. hierarchical organizational structures (strengths and weaknesses)?

Network-Decentralized Flat- no centralized leader


Jobs are less clearly defined , so people respond to different kinds of tasks


Information sharing is much more efficient


Hierarchial-Chain of commandsBoundaries are set, clearly defined Military organizations , retails, most corporations, education

What organizations are primarily organized in the hierarchical structure

UTA, Amazon, Microsoft (traditional businesses)

What is VoiP? Examples?

Voice-over Internet Protocol. Ex: Skype, TeamSpeak, Ventrilo

What are the 4 primary e-commerce models (aka B-webs)? What are the examples of each model?

Agora( eBay Craigslist), Aggregation(amazon), Value Chain(dell, toyota), Alliance(wikipedia, youtube)

What are examples of Web 2.0? What are the key characteristics of Web 2.0? How is it different from Web 1.0?

Online banking, Gmail, online radio, social networks, etc. Websites that emphasize user-generated content, usability, and interoperability

Taxonomy

Tags are added by the content creator or author. Most typical blogs will have a tag cloud - this is a good example of a Taxonomy. Done by professionals and authorities.

Folksonomy

Folksonomy tags are added by the consumer or reader. So Flickr keywords - where the user can add their own tags / keywords describing a photo - is a good example of a Folksonomy.

Social media characterized by different levels of media richness and self-presentation/disclosure

6 degrees of separation

1967, Stanley Milgram. The theory that everyone and everything is six or fewer steps away, by way of introduction, from any other person in the world, so that a chain of "a friend of a friend" statements can be made to connect any two people in a maximum of six steps

What are the centrality measures of people in a social network? What are the differences between degree/betweenness/closeness centrality?

Degree centrality - Based on the number of direct links


Betweenness centrality - Based on the degree to which one connects others who are not connected


Closeness centrality - Based on the shortest steps it takes for one to reach everyone else in the network