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12 Cards in this Set
- Front
- Back
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Big Five |
the 5 dimensions considered to represent the major factors of human personality: agreeableness, conscientiousness, emotional stability, extraversion, and openness to experience. |
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Computer-supported cooperative work (CSCW) |
work involving two or more people that is done through the use of computers and other similar technologies often from remote locations. |
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Counterproductive work behavior (CWB) |
employee behavior that hurts the organization or employees of the organization |
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Engineering psychology |
the branch of psychology concerned with interaction of people and technology also called ergonomics and human factors. |
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Ergonomics |
the branch of psychology concerned with the interaction of people and technology also called engineering psychology and human factors. |
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Human factors |
the branch of psychology concerned with the interaction of people and technology; also called engineering psychology and ergonomics. |
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Mental model |
a person’s conception or cognitive representation of something, such as how a computer works |
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Motivation Potential Score (MPS) |
from job characteristics theory, the overall complexity or scope of a job |
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Organizational citizenship behavior (OCB) |
behavior that is not required of employees but that benefits the organization, also called contextual performance. |
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Organizational constraints |
condition in an organization that prevent employees from performing well |
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Piece-rate systems |
a system that pays employees for each unit of production |
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Turnover |
an employee’s quitting his or her job. |
