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18 Cards in this Set

  • Front
  • Back

Is a business discipline which is focus on the practical applications of sales techniques and the management of a firm sales operations.

Sales management

Is the coordination of people and resources to effectively produce the desired goal

Sales management

Is the process of developing a sales force coordinating sales operations and implementing sales techniques that allow a business.

Sales management

Typical choose management themselves but other time senior management chooses them because they are seen as well respected.

Sales managers

The sales skills model

1.Communication skills 2.technical knowledge 3.business acumen 4.market experience

The sales management model

1.Developing the team


2.creating the vision


3.formulating the strategy


4.managing the operations

Cultural misalignment

1.Industry culture


2.Sales department culture


3.company culture

Cultural alignment

1.Industry culture


2.company culture sales


3.department culture

It is a conservative environment is the dress code formal or casual

About the industry

What does senior management value

About the company

Is there a great deal of interaction among departments or do individuals or separate group works in silos

About the department

The first issue for many new managers is managing those who just days ago we're at the same level as them

Managing former peers

Many management consultants and psychology of management pundits suggests that any friendship should be set aside after a hierar - chical change.

Managing friends

As a sales manager you will likely have to faced the challenge of managing unsupportive people.

Managing non allies

Some experience salespeople may be resistant to a new sales manager.

Managing experienced sales people

Another critical aspect to become more comfortable with in order to succeed as a manager and in all areas of your life is change.

Embracing change

Over the next three months you should be getting to know your staff managers customers and the major components and requirements of your new role

Short term

As you look toward the future you will need to consider where you want both you and your team to be

Long term