BSBMGT516 TASK2 WRITTEN REPORT
Chenyang wang
Run through this year to continue with the company's sales management mode, I am awarded, a sales manager of the knowledge, social skills and product knowledge skills determines a manager and sales ability. Therefore, through the accumulation of work so long. I recognize their existing deficiencies and strengths.The work and experience are summarized as follows：
Although some of the objective factors exist in the work,but there are also problems shows in some other practice, mainly in:
1)lack of basic customer maintenance on Sales.Did not realize the reasons for the guests do not come in time, resulting in sales is not ideal.
2)Communication is not deep enough。Employee sales in the process of communication with customers, the value of our products can not be very clear introduction to the customer,focus more on increasing price, did not clarify the value of the product to customer .Don't understand the real idea and customer purchase intention; customer raised doubt failed to give answers. …show more content…
4)) the store requirements are not strict, especially the security guard, not timely, the lack of convincing in front of the staff, not to appeal.Job responsibility and work plan is not strong, these issues are the next step need to be improved as soon as
Chenyang wang
Run through this year to continue with the company's sales management mode, I am awarded, a sales manager of the knowledge, social skills and product knowledge skills determines a manager and sales ability. Therefore, through the accumulation of work so long. I recognize their existing deficiencies and strengths.The work and experience are summarized as follows：
Although some of the objective factors exist in the work,but there are also problems shows in some other practice, mainly in:
1)lack of basic customer maintenance on Sales.Did not realize the reasons for the guests do not come in time, resulting in sales is not ideal.
2)Communication is not deep enough。Employee sales in the process of communication with customers, the value of our products can not be very clear introduction to the customer,focus more on increasing price, did not clarify the value of the product to customer .Don't understand the real idea and customer purchase intention; customer raised doubt failed to give answers. …show more content…
4)) the store requirements are not strict, especially the security guard, not timely, the lack of convincing in front of the staff, not to appeal.Job responsibility and work plan is not strong, these issues are the next step need to be improved as soon as