The Nurse’s Role in Supporting the Organization’s Strategic Agenda

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The Joint Commission (TJC) and the Centers for Medicare and Medicaid Services (CMS) have developed standards and core measures that influence payment, accreditation, and patient care. Every health care organization has developed a strategic agenda to meet these standards. The purpose of this paper is to look at the role nurse’s play in supporting a health care facility’s strategic agenda.

Quality Personnel Interview
Interviewee and Setting
To get a more detailed picture of how nurses directly influence patient care, including satisfaction and safety, one must look toward a safety specialist in a health care system. Cassie has worked in the health care field for over 25 years in areas that include social work, case management
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By completing incident reports nurses also impact an organizations strategic agenda. The reports are used to report internally the areas that need improvement. The reports also fulfill the requirements for external reporting to the CMS for reimbursement and voluntary Hospital Quality Initiative reporting (Centers for Medicare and Medicaid Services, 2011). Cassie’s job is to take the input from the reports submitted and compile data to report to both management and nursing. The most important point made during the interview is how critical it is for nurses to participate for an organizations to have success with their strategic agenda.

Impact on Nursing Practice
Initiatives
Nurses being the inquisitive breed that they are need to know why they are doing something, what the rationale behind the action is. Thompson and Yang (2009) point out that nurses play a major role in patient safety, but that uncertainty can lead to errors therefore affecting patient safety. Since bedside nurses are the ones who will be evaluating the patients and charting the data it is important to understand what and why the initiatives are so important. When the initiatives are completed appropriately patient safety is expected to improve as well. By stepping up and speaking out nurse are able to shape and fine tune the initiatives in all phases of implementation utilizing evidence based…

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