Communication in Business Essay
Businesses need to communicate with a range of different individuals and organisations. Good communication allows a business to be run efficiently.
Method of communication:
External communication: This is communication which takes place outside of the business, such as communication to customers or other businesses. Ways of external communication are: e-mail, television, advertisements, magazines, leaflets.
Internal communication: This is communication which takes place within the business such as communication between different departments of the business or communication between members of staff. Ways of internal communication are: oral, phones, message …show more content…
â€¢ Leaving messages on voicemails.
â€¢ Communicating over the telephone such as phoning a supplier to order more stock.
â€¢ Having a meeting with employees, or maybe giving a presentation in a meeting, this can also be linked to electronic communication as PowerPoint can be used. Although a presentation is generally used in a meeting between departments.
External Communication outside of Sainsbury's:
â€¢ An e-mail or letter sent to a specific person
â€¢ Financial documents
â€¢ A fax
â€¢ A conversation over the telephone
â€¢ Having a meeting or giving a presentation
â€¢ Talking face to face
The advantages and disadvantages of written communication:
This has the advantage of being fast, private, and cannot be changed by anyone than the sender. The problems being accounts can be hacked, wrong e-mail addresses can be typed, or people might forget their passwords.
The advantages are, quick to send, can be saved for later use, can have complex diagrams sent quickly. The disadvantage being