Essay about Workplace Motivation

1859 Words Oct 4th, 2008 8 Pages

Workplace Motivation
Lester Cash
University of Phoenix
Human Motivation
PSY 320
Joan Phillips, PhD
July 24, 2007
Continuous Quality Improvement, Shared Governance, leaders leading by example and pay for performance are just a few of the many programs implemented at St. Anthony Hospital in Oklahoma City, Ok. in an effort to motivate employees to perform to exceptional standards. This paper describes just a small portion of how these programs attempt to motivate the employees based on different motivational theories.
Workplace Motivation
I work for St. Anthony Hospital in Oklahoma City, Ok. St. Anthony is one hospital in a network called Sisters of Saint Mary Healthcare
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People also tend to feel valued and respected when their opinion is asked for about their job. St. Anthony implemented Shared Governance by deciding to have every department create what is now called a department based council or DBC. The DBC members are approximately 5-10% of the department’s total staff and are a representative from every job description and every shift on the DBC. The DBC teams meet once a month for 8 hours a day and each DBC decides what day it will meet and what hours. Since the implementation of Shared Governance at St. Anthony Hospital employee opinion satisfaction survey results have been on a steady increase with 2007 being the best year every with a mean score of 75.2 or a ranking in the 90th percentile when compared to all hospitals in the United States of the same size. (SSMHC, 2007)
In the previous paragraph I mentioned the employee opinion satisfaction survey and this is one of the keys to the motivational strategies at St. Anthony. An organization can implement CQI or Shared Governance however, if the organization doesn’t take the time and effort to ask all employees their opinion as to the overall effectiveness of the DBC’s and the organization, motivational influence will decrease. St. Anthony decided to

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