Introduction
The array of regulations that the healthcare industry is subject to is vast, and some would argue that this level of complexity contributes to a health system that is not only inefficient but also stifles innovation (Maliyil, 2016). However, one specific healthcare legislation, the HITECH Act has led to an eight-fold increase in the adoption of Electronic Health Record (EHR) systems by non-federal acute care hospitals since it was enacted in 2009 (The Office of the National Coordinator for Health Information Technology, 2015). This proliferation of EHR systems has, in turn, has spurred other innovative Health Information Technology (HIT) solutions many of which are consumer centric such as the ability for a patient to schedule…