Unit SHC 51: Use and develop systems that promote communication

2224 Words Nov 13th, 2012 9 Pages

Unit SHC 51
Use and develop systems that promote communication

Criteria: 1.1,1.2,1.3 - Review the groups and individuals whose communication needs you must address in your work role.Explain how you support effective communication within your work role. Analyse the barriers and challenges to communication within your work role.

Communication can be defined as information transfer.This can be exchange of thoughts,messages,feelings.The way we transfer information is by speech,signals or writing ,to express oneself in such a way that one is really and clearly understood.We all use a variety of communication techniques to both understand and be understood.Without communication nothing would get done,no information
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In my work role as a manager, one of the ways I ensure the correct methods of communication are being assessed and used effectively for the service users within my setting, is to review care plans. I do this during supervisions with the key workers, I check that the needs and wishes of the children are being met, and recorded appropriately. I also ensure that the way information is recorded is done so in such a format that can be understood by all that need to read it( large print and avoid using jargon.) I also maintain contact with family members, care managers via email and the telephone to ensure that all necessary information is passed on. This can be formal or informal.Part of my role is to help the staff to develop care plans, a large part

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