Cost
High, given that new equipment / software will be required. Training for staff needed.
Budget
Tim Hortons Inc. are a highly successful fast food company so budget should be high enough for procurement.
Time
Scale of work plan is large and also involves international marketing so procedure can take up to a year.
Skills
Operational (Properly trained individuals who can operate new operating system).
Hardware to develop
Company does not have necessary hardware and needs to be bought.
Hardware to run
New hardware is needed to run the system and will be fairly expensive.
Software
Company needs to buy necessary software to develop the system.
Training
Train to use new operating system and be able to use for IT iterative staff members.
Technical …show more content…
The proposed new system
The benefits new system gives is being able to take orders much more fluently (in turn, faster orders). Much easier to tell order to kitchen staff and report of order saved into database.
Tim Horton’s will have a ordering system upgrade for both drive through and customers ordering via staff. Adding ordering machines so staff does not have to directly take order.
Order will be sent through from the ‘drive-through’ terminal to the kitchen where order will appear on a terminal screen and prepared by staff working in kitchen. Retrieve the order from the orders database, collect the customer’s payment, issue a receipt and dispense the order. Once the order is completed, the store’s finance database and stock database will automatically be updated. At the end of each day a report on the day’s trading will automatically be prepared for the shop manager
Tim Horton’s card and staff taking customer order upfront would be implemented and kept within the new system.
Design
As mentioned, properly trained individuals who can operate from subsidiary outlets and also able to operate equipment if
High, given that new equipment / software will be required. Training for staff needed.
Budget
Tim Hortons Inc. are a highly successful fast food company so budget should be high enough for procurement.
Time
Scale of work plan is large and also involves international marketing so procedure can take up to a year.
Skills
Operational (Properly trained individuals who can operate new operating system).
Hardware to develop
Company does not have necessary hardware and needs to be bought.
Hardware to run
New hardware is needed to run the system and will be fairly expensive.
Software
Company needs to buy necessary software to develop the system.
Training
Train to use new operating system and be able to use for IT iterative staff members.
Technical …show more content…
The proposed new system
The benefits new system gives is being able to take orders much more fluently (in turn, faster orders). Much easier to tell order to kitchen staff and report of order saved into database.
Tim Horton’s will have a ordering system upgrade for both drive through and customers ordering via staff. Adding ordering machines so staff does not have to directly take order.
Order will be sent through from the ‘drive-through’ terminal to the kitchen where order will appear on a terminal screen and prepared by staff working in kitchen. Retrieve the order from the orders database, collect the customer’s payment, issue a receipt and dispense the order. Once the order is completed, the store’s finance database and stock database will automatically be updated. At the end of each day a report on the day’s trading will automatically be prepared for the shop manager
Tim Horton’s card and staff taking customer order upfront would be implemented and kept within the new system.
Design
As mentioned, properly trained individuals who can operate from subsidiary outlets and also able to operate equipment if