The social group that I chose are the people that I work with at Jimmy Johns on Mondays from 5:00-10:00 p.m. This group consists of 3 males and 1 female. The ages for the males are 22 (subject A), 18 (subject B), and 54 (subject C) and the female is 17 (subject D). I chose this group because everyone is very different from each other, yet everyone works well together and are able to have fun doing it. The first prominent element of the group is the language. Because each person tries to be as fast as possible when serving customers, we have a shorthand way of speaking that takes less time to get the point across. Secondly, many values are apparent in the group, ranging from how much others are expected to clean to how the manager is spoken
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The best example that I observed from this group is from subject C when he was explaining to the group how he parents his daughter in high school. He explained how he tries to see everything from a teenagers point of view and remember when he was a teen and then he makes his parenting decision. He explained this after a customer had given a very angry complaint over the phone and how the employee responding to the call, Subject D, should have tried to see things from the customer 's point of view and take that into account. In the group experiences like these are usually shared from one employee to another in order to help …show more content…
The primary example of obedience is when the manager, Subject A, always tells the group when it is time to clean and restock the store and we all comply with that order. This occurrence happens on every shift so it is very apparent when observing the group. In the group it is important to have this obedience because the manager should be respected or nothing would get done in terms of running the store.
The fourth concept is reflexes which are the involuntary and nearly instantaneous responses to a stimulus. An example of this is when the group has a customer either in the shop or in drive thru and everyone goes into the spot they are assigned to make the order. Everyone does this as quick as they can in response to a customer giving an order. This is important to the group because everyone is able to work efficiently to get the order
The best example that I observed from this group is from subject C when he was explaining to the group how he parents his daughter in high school. He explained how he tries to see everything from a teenagers point of view and remember when he was a teen and then he makes his parenting decision. He explained this after a customer had given a very angry complaint over the phone and how the employee responding to the call, Subject D, should have tried to see things from the customer 's point of view and take that into account. In the group experiences like these are usually shared from one employee to another in order to help …show more content…
The primary example of obedience is when the manager, Subject A, always tells the group when it is time to clean and restock the store and we all comply with that order. This occurrence happens on every shift so it is very apparent when observing the group. In the group it is important to have this obedience because the manager should be respected or nothing would get done in terms of running the store.
The fourth concept is reflexes which are the involuntary and nearly instantaneous responses to a stimulus. An example of this is when the group has a customer either in the shop or in drive thru and everyone goes into the spot they are assigned to make the order. Everyone does this as quick as they can in response to a customer giving an order. This is important to the group because everyone is able to work efficiently to get the order