Continuous improvements happens when an organisation continuously changes through small steps; "Continuous Improvement , in a strict sense, can be defined as the creation of a culture of sustained improvement aimed at reducing waste in all systems and processes of an organization" (Bhuiyan and Baghel, 2005). Continuous improvement can be seen as a model for different kinds of change. It is a way of making crucial change in an organisation through a step-wise process (Zetterquist, Müllern & Styhre, 2011:233). Continuous improvement originates from Deming (Professor of Statistics) as it lead the way to cut costs and improve quality (Zetterquist, Müllern & Styhre, 2011:233). As humans try to stabilize change, continuous improvement have become a way of thinking of change as a step-by-step process (Zetterquist, Müllern & Styhre, 2011:238). The National Police Force continuously changes its formal and informal structure as new forms of crime
arise. The step-by-step process in which the organisation creates new departments is central as the organisation has to ‘fit in’ between clear, fixed goals set by the politicians and an unpredictable reality; external