Generational Diversity Case Study

Great Essays
Introduction

Today’s organization includes people from different generations and cultures. Generations are categorized by age groups such as Silents, Baby Boomers, Generation X and Millennial (Generation Y). Baby Boomers are born between 1946 and 1964, Generation X between 1965 and 1980 and Millennials are born after 1980 (American Management Association, 2014). Generational diversity do have benefits which include job appeal, and increase productivity. However, it has created various issues such as employee value, attitude, and style of communication. This forms a unique challenge to balance the different perspectives and needs of the generations. Each generation differs in their social dynamics and the contrasting environment that they experience
…show more content…
Baby Boomers are known to be hardworking and have a vast knowledge due to their experience in the workforce. Generation X and Millennial can benefit from those values. Millennial has a vast knowledge in technology as they were born during the period where technology was advancing. The technological knowledge can be imparted to other generations to create a more efficient and effective workplace. This would increase productivity. Different talents from different generations can work together towards a common goal using different skills (Paley, …show more content…
As technology continues to evolve, it is a challenge to accommodate the style of the various generations. Millennial prefer communicating through technology such as instant and text messages while the Baby Boomers and Generation X would prefer phone calls, emails and face-to-face. Communication breakdown would occur between the generations since the younger generation tend to use informal language and abbreviations (Fallon, 2014).
The difference in communication style would lead to ineffective communication resulting in lack of teamwork, decrease productivity and confusion in an organization (Goudreau, 2013). Ineffective communication may create the assumption of negative stereotypes (Notter, 2012). Managers are to set clear grounds on the expectations of both internal and external communications and create employees’ awareness of inter-generational issues. This would increase effectiveness in the workplace (Notter, 2012). Employees can learn their coworkers’ preference of communication and try to meet in the middle to avoid miscommunication and further conflict (Goudreau,

Related Documents

  • Improved Essays

    For instance, technology has greatly changed the means of communication; education and occupation have also changed. These changes and others have created a lot of assumption about how this generation will continue shaping the economy. It has also become difficult to determine whether some of these changes are sequential or permanent. First, the millennial generation is technologically linked, self-motivated and energetic. Their priority of creativity and inventiveness indicates well with improving the future economic growth.…

    • 552 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Kathryn Tyler, a freelance writer and frequent contributor to HR Magazine, describes in her article “The Tethered Generation” how technology has affected the way the work place is run. She describes the Millennial Generation, or Generation Y, as the first generation to grow up using technology for entertainment and communication since their childhood. She tells the reader this dependency on technology is causing this generation to have develop a different work ethic that what big corporations are used to with older generations. Tyler writes this article in a direct attempt to help business’s human resources and company training realize how this dependency on technology and new style of working isn’t something that can be totally abolished in the work place, but it can be integrated with older policies and ways of running business.…

    • 802 Words
    • 4 Pages
    Improved Essays
  • Decent Essays

    In “Generational Differences: Chorus or Chaos? Dealing with generational difference in the workplace”, Robin Madell wrote about how does generational gap affect to the workplace, and the solutions for that. Madell points out that, people have different ways of communication and the ways of people come to work between generations. People also put labels to others for their generations. Even though people from different generations act differently in the workplace, they value the same thing.…

    • 154 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    Eastman 6 and we want to wear clothes that are comfortable. We want to be able to spice up the dull workday by listening to our iPods. If corporate America doesn't like that, too bad” (para 8). Millennials may require employers to treat them differently than they treat their Gen X and Boomer employees. Millennials aren’t satisfied with annual or semiannual evaluations, but need feedback on their work performance on a weekly or even daily basis.…

    • 310 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    In turn this caused a large imbalance between their families and their jobs. Things became more lax for the Gen X’ers. Losing their positions in the work place was no longer a fear and asking for time off became a more excepted “practice”. This meant more time was available for family and outside work activities. With the millennials not only was a balance between work and life expected, it was practically demanded.…

    • 904 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    As the years go by, every generation has an idiosyncratic aspect to them that no other generation has before. This aspect, though, could either be positive or negative. The Baby Boomers (1946-1966) are characterized by the increase of births due to the end of World War I and World War II. Generation X is known for their independence, both a negative and positive factor.…

    • 1229 Words
    • 5 Pages
    Superior Essays
  • Improved Essays

    To be more efficient in a workplace we need to show the rest of the employees the interest that you have to resolve their problems or depending of their needs. Without a doubt the most important thing that a manufacturer needs to worry is to have a group of workers that could follow with the objectives that the company has. It doesn’t matter what generation you belong in, to have excellent results a collaboration of all of the team members must occurred in order to accomplish the goal in the work environment. It’s necessary to define the actions and the procedures that each member of the Baby Boomers and Xers Generation has. One is to integrate in a way sufficient to have success to manage and control the team in the workforce.…

    • 1128 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    I believe one of the greatest obstacles in the communication process comes from the diverse communication methods used between the different generations and could possibly cause chaos in the workplace. Generation X and Millennial officer’s communication are very different from each other. Few and far between their values and beliefs are inconsistent and incompatible with each other as well. In order to understand them and where they are coming from we must understand their communication characteristics. Both of them are coming from different eras such as Generation X was born between 1965, Generation Y was born in 1980, and the Millennials were born between 1981 and 1994.…

    • 415 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    Baby Boomers are often thought of as loyal employees that believe in staying with one company until retirement. On the other hand, Millennials grew up in a period of decreased job security and Millennials loyalties often lie more with themselves than the organization they work for. Millennials will often leave a firm if their needs for acceptance or personal growth are not met. Firms will have to face the fact that a large portion of their workforce, the Baby Boomers, will be retiring soon. Firms must learn to cultivate a working relationship between the generations in order to prepare for continued success after the departure of the Baby Boomers.…

    • 1492 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    With each new generation, influences come from broad forces such as parents, media, social events, popular culture, natural disasters, world events, and peers (Schullery, 2013). These groups may have participated in “equivalent historical experiences” or were subjected to similar social forces and as a result have “consonant world views” (Alderfer, 1987, p. 238). These shape generations and create common value systems that distinguish them from people who were raised in different times (Twenge et al., 2010). These value systems can then transfer with each generation into the workplace (Twenge et al, 2010). As Twenge et al.…

    • 517 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    It is important for healthcare leaders to understand these differences between each generation, and need develop leadership strategies so that these generations can live and works harmoniously together. Traditionalists likes practical experience or on-the-job training, a strong work ethic, and commitment over formal education. Baby boomers are independent and passionate about their work. Gen X gain leverage in the workplace with their academic credentials, technological literacy, self confidence, and aversion to risk. Gen Y like to work in a challenging work environment, with amazing development and training opportunities, and travel possibilities.…

    • 515 Words
    • 3 Pages
    Improved Essays
  • Superior Essays

    The Baby Boom In Canada

    • 1582 Words
    • 7 Pages

    Generation Y grew up with everything given to them therefore they feel no dedication and tend not to be loyal to employers, by their constant job hopping, which means no pension is being built up for them in their old age, they are going to pay for this in the future . Baby Boomers aren't retiring as quickly as expected, theoretically speaking this would affect the development for millennials by not allowing executive positions to be available and for some this is the case however, for most it isn't. The current trend for this generation is job hopping, which doesn’t permit millennials to develop loyalty for the company and causes the company to have constant openings for jobs. This means less profitability therefore keeping salaries at a stagnant level,. This could possibly cost some millennials their dream job because employers (most of which are boomers or Gen…

    • 1582 Words
    • 7 Pages
    Superior Essays
  • Improved Essays

    The average millennial will tend to think they are above average compared to their peers. This generation’s difficulties stem from a misplaced sense of entitlement, lack of loyalty, and inadequate face-to-face communication skills. They do not work well as members of a team and they are comfortable in that position. Positive characteristics of this generation include thinking highly of themselves and being optimistic about how they see their lives.…

    • 1173 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    One difference between the generations is that the our parents generation had to work hard for everything they got. On the other hand most of the stuff our generation got is because were babied by our parents and society and it has really hurt our work ethic. Another difference is that our parents generation understand the value in resources and understand that they are limited.…

    • 848 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    They are the most productive generation and are considered “workaholics” and “overachievers”. They value financial security, independence, and seek validation through promotions and salary…

    • 1117 Words
    • 5 Pages
    Superior Essays