Cultural Competence In The Workplace

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Cultural competencies: According to NASP (n.d), cultural competencies refers to the collective sets of behaviors, policies and attitude which allow people from different cultures and background to work together in an effective way in an organization. In other words, cultural competencies allow people from different cultures to interact and work together without developing conflict between themselves. So, it is of great importance to promote cultural competencies at the workplace because of globalization which has promoted people’s movements from one country to another. This has led organizations to hire people from different cultures who do not share beliefs and values. And if cultural competencies are not promoted in such a workplace, the …show more content…
This may include, language, religion, social habits etc. (Live science & Zimmermann, 2015). People who share culture also share values and cultural beliefs with the help of norms which are generally acceptable ways of living in the society. For example, according to
Rice University and Open Stax College, (2013), “Norms define how to behave in accordance with what a society has defined as good, right, and important, and most members of the society adhere to them” (p.62). In other words, norms act as a perimeter to determine what is right and wrong. Thus, it is very important to practice cultural relativity at the workplace because it prevents an employer to make a poor judgment on his fellow worker’s culture because of the biases or being
…show more content…
This is because cues tend to mean different things depending on a culture using them. The following are nonverbal cues people need to pay attention while to communicating to people in different with different cultures.

Eye contacts: While communicating, people need to be careful while using eye contact. This is because maintaining eye contact may mean different thing in different countries. For example, in the United States, eye contacts means the person is interested in what you talking about. Unlike in Asian countries where eye contact is the sign of disrespect. For example, according to Joy & Tour (n.d), “In countries such as China and Japan, eye contact is not considered an essential to social interaction, instead it is often considered inappropriate”. This affirms how people need to be careful while using eye contacts.

Eating in public or while moving: In some cultures, it is fine to eat while moving or in the public. However, this is not the case with countries or cultures. For example, in the United States, people are free to move eat while moving. This is not the case with other countries like Rwanda where eating while moving is considered as

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