By involving employees in decision making company leaders affirm the value of their employees. Employees naturally develop deeper commitments to organizational and departmental objectives when they help set them and are involved in achieving them by offering input and making decisions that affect success. Another advantage in getting employee input is better ideas. Within better ideas from employees customers also benefit. Front line employees that interact directly with customers often have more of an idea into customer concerns and feedback. When company leaders have an environment that encourages employees to share ideas and to get involved in decisions, they often get more informed perspectives with regard to what customers want. When top managers make all critical decisions on their own without employee involvement their ideas are limited to their perception and past experiences because they are not upfront and interacting with actual customers …show more content…
Employees notice whether a boss makes tentative decisions. If a supervisor is decisive about making their decisions chances are they are decisive about their whole approach to management. Even a wrong decision often gets high marks from employees. Customers and stockholders also notice how a manager makes decisions. Certain decisions take time. Some questions require more time for a decision. Generally, the decisions that can not be undone without great cost in money or time needed to be approached slowly. A decision on whether to expand requires much research and consideration of alternatives, and a later change of direction can be expensive. Some decisions should be made quickly. Those are the ones that some business owners may worry over. If a decision can be changed or undone without great cost then it can be made