Recommendations
Negativity Bias: Adopt a policy of actively seeking positive information
It is recommended the COO adopt a policy of actively seeking out positive information about each employee then starting and ending conversations with employees by praising them in accordance with this information. The COO had a terrible habit of being hyper-critical about even the lightest of suggestions from his team and would stifle creative thought and open dialogue by immediately shooting down and picking apart ideas.
In order to counteract this tendency in his personality, the COO should consider keeping a journal of all of the positive things he likes about each employee and making an attempt to incorporate that information into his thinking. The hope is that this will foster a positive environment in which teammates feel encouraged to offer creative and unorthodox ideas about practices at the company and to speak out when they feel company strategy deviates from previously agreed-upon goals.
Further, the COO could ask his team to conduct the same experiment such that the culture of the company shifts from being querulous to one that is focused on identifying the best ideas and not stifling those ideas before they reach the group.
Omission Neglect: Enact procedures to procure information not currently available …show more content…
In addition, management could activate the goals by stimulating end-states and means, placing words, symbols, and images conjuring up thoughts of the goals’ achievement throughout the office. These actions will build a common understanding of what the team is attempting to accomplish not just on a long-term abstract basis, but on a short-term day-to-day basis, allowing them to move in the same direction by developing common
Negativity Bias: Adopt a policy of actively seeking positive information
It is recommended the COO adopt a policy of actively seeking out positive information about each employee then starting and ending conversations with employees by praising them in accordance with this information. The COO had a terrible habit of being hyper-critical about even the lightest of suggestions from his team and would stifle creative thought and open dialogue by immediately shooting down and picking apart ideas.
In order to counteract this tendency in his personality, the COO should consider keeping a journal of all of the positive things he likes about each employee and making an attempt to incorporate that information into his thinking. The hope is that this will foster a positive environment in which teammates feel encouraged to offer creative and unorthodox ideas about practices at the company and to speak out when they feel company strategy deviates from previously agreed-upon goals.
Further, the COO could ask his team to conduct the same experiment such that the culture of the company shifts from being querulous to one that is focused on identifying the best ideas and not stifling those ideas before they reach the group.
Omission Neglect: Enact procedures to procure information not currently available …show more content…
In addition, management could activate the goals by stimulating end-states and means, placing words, symbols, and images conjuring up thoughts of the goals’ achievement throughout the office. These actions will build a common understanding of what the team is attempting to accomplish not just on a long-term abstract basis, but on a short-term day-to-day basis, allowing them to move in the same direction by developing common