Lack Of Communication In The Workplace

1328 Words 6 Pages
Who would want to work in an environment where nobody knows how to communicate? John is the new guy at Lowes. He is still getting used to things and trying to find his place but his coworkers are making his transition hard. Recently John has been getting in trouble for not completing the tasks he has been told to do. His boss has asked him to clean the bathrooms, but before he gets a chance to finish cleaning his supervisor calls for him at the register to help a customer. How are workers supposed to be content with their job if nobody communicates with each other? His employers are not exchanging information with each other, making it impossible for him to do his job and making John look like he is being irresponsible. Not only was he punished …show more content…
“The study of communication is a crucial piece of human behavior,” reported by Susan Grover from the university of East Tennessee. Not talking with other coworkers tends to lead to more mistakes in the workplace causing more problems for everyone. When employers and employees do not communicate with each other it is hard to complete tasks without knowing what needs to be done, or who is supposed to be completing the task. According to statistics, “Participants in the study estimated they wasted about 40 minutes of productivity each day trying to interpret unclear or confusing directions” (Lohrey). Communication failure also creates more complaints, and conflict in both the work environment and at home. For instance, when a few workers make an important decision, but neglect to share with everyone involved, it can create a hostile environment between them. Failure to converse at work often affects families. Men and women that choose not to interact with others at work often leads to isolation in the home; people that have a bad day at work usually bring their problems home and lash out on their loved ones creating tension among the family. Families may even start to feel resentment towards their spouse due to arguments pertaining to work. People deciding to not communicate with other employees is not just hurting themselves, but it’s affecting everyone that works …show more content…
First, it is very important that all workers are willing to contribute to these methods. Also it is very vital all workers are able to communicate in person with other coworkers instead of just emailing them when they have a question or need help. Although emailing is an easy way of communicating it’s not always the most effective, communicating face to face creates a free and safe environment that allows people to open up and trust others, but without having an in person conversation makes it hard for people to understand the basic skills, such as listening to the speaker (Schoem 8). The first method is showing complete attention towards the speaker. In order to be effective workers need to start by making eye contact with the speaker and show positive gesture towards them, to let the speaker know they are listening and they understand what is being said. Showing that you are paying attention and understand what is happening will prevent the speaker from having to constantly repeat themselves. Also it is important to listen and give feedback, or ask questions if needed. If workers asked questions when they don’t understand or need something clarified, workers will not only have better communicating skills, not only…but also they will know what needs to be done without the frustration. Marie Huntington reveals, “communicating positive nonverbal cues when

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