Project Summary The practicum experience consisted of one large project pursuant of a professional track. The majority of the project revolved around support services, provided in the form of one-on-one anonymous chat sessions and through moderating group discussions among the site’s users. Throughout the 21 week internship, activities that allowed the observation and practice of conflict resolution skills, techniques and theory in a professional setting were engaged. The practicum project consisted of four components: support services, community involvement, community outreach training and growth. Support Services Each area served to enhance skills and practices that are essential to professional practice in conflict resolution, however, the
…show more content…
Unsuccessful sessions were often attributed to a failure to make a relational connection with the user, a perception of being judged and misunderstands about the nature of active listening and its capacity to resolve specific personal and mental health issues. Psychological and emotional distress were corresponding factors in the breakdowns in communication and failed chat sessions. Community Involvement Pursuant to the completion of the practicum project, approximately 100 hours were dedicated to moderating group discussion among listeners and members, and providing support to other listeners as a peer supporter and mentor. 60 hours of the practicum experience were dedicated to community outreach, providing resources on forums and discussion boards; while the remaining twelve hours involved communicating with administration and community ambassadors. Community efforts included providing support, mentoring other interns, and listeners in both a one on one and group setting. Active participation in guided discussion on various topics and engaged other listeners in community chat rooms on a regular basis in attempts to facilitate learning and foster relationships was also a component of community …show more content…
147 forum posts were required to fulfill the internship obligations. As a means of providing resources related conflict resolution, 350 posts were made to forums and discussion boards in forums and discussion boards thought-out the course of the internship. Community Outreach During the internship, online and in person outreach were executed. Online outreach included emailing organizations and posting comments on social media outlets. In person outreach involved dispersing flyers and speaking to individuals and organizations about the support service offered by 7COT. In addition, outreach included connecting with campus organizations and departments in order to promote 7 Cup’s mission. Training and Growth Throughout the course of the internship, training was provided by the organization to enhance active listening skills and to equip the listeners with information and resources on the social, and emotional dynamics that affect the large percentage of its users. A total of 47 training modules was required for the successful completion of the internship. Progress and skill as an active listener was measured based on user feedback, rating systems and an individual growth
Unsuccessful sessions were often attributed to a failure to make a relational connection with the user, a perception of being judged and misunderstands about the nature of active listening and its capacity to resolve specific personal and mental health issues. Psychological and emotional distress were corresponding factors in the breakdowns in communication and failed chat sessions. Community Involvement Pursuant to the completion of the practicum project, approximately 100 hours were dedicated to moderating group discussion among listeners and members, and providing support to other listeners as a peer supporter and mentor. 60 hours of the practicum experience were dedicated to community outreach, providing resources on forums and discussion boards; while the remaining twelve hours involved communicating with administration and community ambassadors. Community efforts included providing support, mentoring other interns, and listeners in both a one on one and group setting. Active participation in guided discussion on various topics and engaged other listeners in community chat rooms on a regular basis in attempts to facilitate learning and foster relationships was also a component of community …show more content…
147 forum posts were required to fulfill the internship obligations. As a means of providing resources related conflict resolution, 350 posts were made to forums and discussion boards in forums and discussion boards thought-out the course of the internship. Community Outreach During the internship, online and in person outreach were executed. Online outreach included emailing organizations and posting comments on social media outlets. In person outreach involved dispersing flyers and speaking to individuals and organizations about the support service offered by 7COT. In addition, outreach included connecting with campus organizations and departments in order to promote 7 Cup’s mission. Training and Growth Throughout the course of the internship, training was provided by the organization to enhance active listening skills and to equip the listeners with information and resources on the social, and emotional dynamics that affect the large percentage of its users. A total of 47 training modules was required for the successful completion of the internship. Progress and skill as an active listener was measured based on user feedback, rating systems and an individual growth