Pipedrive Case Study Summary

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Based on these findings of both customer relationship management systems, PipeDrive is seen to be the most beneficial. To start, PipeDrive offers an understanding of over ten different languages and can recognize all major currencies. This is very important because it expands Sticky Trax’s reach on the global scale. The costs of the system are much more, but with a wider range of customers, Sticky Trax should find the cost to be covered with new business. Enterprise Resource Planning

Sticky Trax is currently too small to implement a business process management software such as an enterprise resource planning system (ERP), but the executive has asked the development team to plan for the forthcoming years.

An ERP system combines all departments
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After looking through dozens of different ERP systems, the team came out with two that were standing out, Microsoft-Dynamics 365 Operations and the SAP-Business One. The team made this chart to show what was taking into consideration to choose the ERP …show more content…
After a deep analysis of the different aspects provided by these ERP system, the analytics decided on implementing the SAP Business One. It might be more expensive, but the company needs to contact them to work out the costs for when Sticky Trax employees over 100 employees. Despite the question of price, this ERP system seems to fit perfectly with the company’s requirements. The SAP ERP has an interesting characteristic if Sticky Trax wants to become worldwide with a Multilanguage and Multicurrency software. In conclusion, the SAP ERP system is the best one that Sticky Trax can have for its goal to expand itself. The company will need to invest in another ERP system when it will become a large business to stay competitive in the market with an efficient communication inside the company.

Implementation Challenges

The implementation of new technologies like customer relationship management systems and a mobile application will allow Sticky Trax to become a more efficient and profitable company but will also bring about distinct challenges with the adoption and implementation of these new technologies. One of the primary challenges Sticky Trax will face is the cost of implementing all of the new technology into day-to-day business operations. The recommendations below address the areas where the opportunity to minimize implementation costs are the highest. These recommendations will help

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