• Socioeconomic status: combined measure of such factors as income, education, employment level
• People of low status are consistently less satisfied with medical care than others
• Low SES patients typically ask fewer questions and reveal less about their health concerns
• Low SES patients may not be receiving much information or guidance
• low SES patients are less likely than others to benefit from written materials because about 1 in 2 adults in the US is unable to read above an 8th grade level and not all Americans are proficient in English
• Large increase in Spanish speaking patients in US hospitals
• Worldwide 774 million adults cannot read (2008)
Health Literacy (pg. 135)
• Health literacy represents the cognitive and social skills which determine the motivation …show more content…
Do not impose your worldview
2. Establish open dialogues in which people can communicated openly and honestly
3. Strive to communicate in culturally acceptable ways
4. Listen to people rather than telling them what do or think or how to act
5. Empower people to use their own skills and resources
Summary
• Patients are quote diverse but caregivers in the United States still aren’t
• Patients of low socioeconomic status are typically more fearful and less informed than others
• In addition to the communication challenges, practical considerations such as financial constraints, inflexible working schedules, and lack of transportation may limit the care they are able to receive
• Low health literacy is an invisible epidemic affecting 1 in 2 adults in the United States and 774 million people worldwide
• Patients and caregivers can effectively bridge literacy gaps if they develop trust, acknowledge and make the most of face- to-face