Competencies: The Relationship Of Soft And Hard Skills

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There are several of views towards competencies. Competency can be seen in two different perspectives which is an educational and industry perspective as according to the New Zealand Qualifications Authority (1997) defines competency as an ability of an individuals to exert to oneself the knowledge skills, attitudes and values to level of perfection and in a perspective of an industry, Spencer & Spencer (1993) sees competency as an underlying personal attributes possessed by an individual’s such as skills of knowledge, attitudes and also values that ease a remarkable performance in an overall of any given situation (Boyatzis, 1982; Spencer & Spencer, 1993) Therefore, a competent individual basically means that he or she needs to possessed an …show more content…
From my point of view, hard skills are skills that we obtained from what we are educated or trained before entering a workforce. We gained the knowledge based on what we have learnt in school for an example and apply it at our workplace if the job are related. Hard skills usually performing a job involving with the technical aspects and the expertise of knowledge are usually needed (Page, Wilson, & Kolb, 1993). Hard skills are equal to cognitive skills as categorized by Birkett (1993).

As for soft skills, from my point of view, an examples of soft skills will be communication skills and teamwork and cooperation skills. Having these two skills for an example, it may leads you to a personal success as having these two skills means you will be able to communicate with clients well and able to be a good team player.

Soft skills are always referred as an interpersonal, human and people skills which placed an importance on personal behaviour of an individual and manage relationship between people (Richard, Coll. K., & Karsten, Zegwaard.
…show more content…
This are supported by the findings of the 5 articles. Most of the articles result are shown that soft skills are the highest ranking. An evidence were “science and technology students placed more emphasis on some science related skills, but also ranked a number of soft skills highly”. And also, “science and technology students see initiative as more important than the business students.” (Coll, R. K., & Hodges, D, p.40 ) Initiative are known as soft skills as initiative are more to a behavioral skills. Another evidence extracted from another article “study has also shown that employers place a great emphasis on graduates’ soft skills, and their ability to deal empathetically and effectively with customers and client needs” Hodges, D., & Burchell, N. (2003) p.19-20. Based on (Fleming, J., Martin, A. J., Hughes, H., & Zinn, C.,p194 ) research findings, “The findings of this study highlight that personnel within the sport and recreation industry and academic supervisors believe that the most important competencies, that is, ability and willingness to learn/enthusiastic participation, initiative/self-sufficiency and personal planning, and organizational skills, are needed by both a cooperative education student and a graduate.” Ability and

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