Technology: Technological aspects – The internet has profoundly impacted on the consumer behavior. This is because this new mode of communication has influenced the mode of airline ticket sales. Some of the technological developments in American Airlines include: The SABRE system, shopping services, which include Travelocity, Orbitz, and Expedia, the internet has become a tool for flight shopping, online reservations of tickets and ticketing and a decrease in the number of travel agencies.
Porter’s Five Forces Analysis
For an airline company, aircrafts are costly and vital pieces of equipment. With regard to commercial passenger aircraft manufacturers, there are really only two suppliers that exist: Boeing and Airbus. The limited nature of this industry gives these aircraft supplier’s greater power in setting prices. Air travel is also a fuel-intensive industry, thus making the airlines very sensitive to swings in fuel prices offered by fuel suppliers. As a result the power of supplier forces is very high. The airline industry is an oligopoly, there is limited competition. The market is only shared by a small number of companies.
Buyers of airline tickets include