Dependant variables like fear and anger has been observed widely at my workplace. One of our overseas trained JMO aged in 50’s has experienced this situation almost every day during his term as a senior resident medical officer in orthopaedic department. The head of orthopaedic is an arrogant and quite impatient director.
The director has targeted the JMO’s overseas training and often tried to find errors and make complaints arbitrarily and shouts at him in front of all other colleagues. This JMO was recruited by JMO management team because he was one of the best candidates. Every day, the JMO went to work with fear and number of times went to toilet to avoid crying in public. We have noticed his absenteeism …show more content…
After the move from orthopaedic to afterhours the JMO’s attitude changed and we noticed he started to enjoy his work as a doctor. After we made the change of his work place, his absenteeism became nil and productivity has increased. Since then, he is one of the happiest JMO members at our hospital and he has expressed his interest to continue his work at our hospital for next year.
The above situation is common in modern competitive work environment. Researchers have used theories and models to explain the events and other empirical data. The most popular theoretical models of emotions are Evolutionary theory; Neuro-physiological theories; Theory of discrete emotions; Affective events theory (AET). Among these AET is used by many researchers recently to explain organisational behaviour at individual …show more content…
Job satisfaction and group task satisfaction impact an individual’s attachment to his team. This group dynamics explain turnover intention of individuals (Whiteoak , Manning, 2012).
Management of emotions in organizations is based on two important elements: respect for the emotional experience of employees and emotional behaviour of the leader. Leader's emotions influence group members' emotions. For example, a leader anxious with feelings of inferiority and feels threatened by his subordinates’ capabilities, with a need for power or control will influence emotions in a different way than a balanced leader who has a good level of self-esteem. The management team is responsible for creating and maintaining a positive emotional climate at work (Andrie, 2011).
At the individual level, emotional management refers to the skills of coping to negative emotions through awareness, acceptance and assuming. Researches in organizational psychology have concluded that positive emotions are associated with increased creativity, productivity and professional satisfactions (Andrie, 2011).
JMO management team has managed the situation by changing the variables at the individual level. After the action, the doctor concerned turned to be one of the productive