Organisational Culture Case Study Essay example

4660 Words Jun 5th, 2011 19 Pages
CASE STUDY: ORGANISATIONAL CULTURE

TRANSACT INSURANCE LTD

TOTAL NUMBER OF WORDS: 4,621, 17 PAGES.

TABLE OF CONTENTS

1. INTRODUCTION 3

2. ORGANISATIONAL CULTURE AND CHANGE 3 2.1 Background and Definition 3 2.2 Characteristics of Culture 5 2.2.1 Observed behavioural regularities 5 2.2.2 Norms 5 2.2.3 Dominant values 5 2.2.4 Philosophy 5 2.2.5 Rules 6 2.2.6 Organisational climate 6 2.3 Dimensions of Culture 6 2.3.1 Power dimension: 6 2.3.2 Role dimension 6 2.3.3 Achievement Dimension 7 2.3.4 Support dimension 7

3. A LEARNING ORGANISATION 8 3.1 Culture Facilitating Learning 8

4. Diagnosing Organisational Culture 9

5. TRANSACT INSURANCE LTD 9

6. CHANGES
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The above definitions highlights that culture involves assumptions, adaptations, perceptions and learning. (Gibson, Ivancevich, Donelly, 2000)

For new employees this would mean adaptive behaviour within the organisation, leading to new belief systems. This new and adaptive behaviour, instilled through the organisational values and beliefs, is associated with rituals, myths and symbols to reinforce the core assumptions of organisational culture. (Hofstede, 1991 as sited in Manetje and Martins, 2009).

Joanne Martin however highlights there are indeed different perceptions of cultures. She notes in Luthans, 2008 that as individuals come into organisations they come into contact with dress, norms, stories people tell about what goes on, the organisations formal rules and procedures, its code of behaviour, rituals, pay systems, jargon and jokes only understood by insiders. These, she states, are some of the manifestations of organisational culture. She also adds that cultural

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